Exciting Career Opportunity: Team Lead, Credit Application Review at Moniepoint Inc.

Moniepoint Inc. is a pioneering financial technology company dedicated to digitizing Africa's real economy. By building a robust financial ecosystem, Moniepoint provides businesses with critical payment, banking, credit, and business management tools. To support this rapidly expanding ecosystem, Moniepoint is seeking an experienced, detail-oriented, and ethical leader to fill the role of Team Lead, Credit Application Review.

The Purpose of the Role

As the Team Lead for Credit Application Review, you will act as a guardian of integrity within Moniepoint. In an ecosystem relied upon by millions of businesses, your primary mission is to ensure every participant is verified, compliant, and positioned for sustainable growth. Leading the team responsible for the critical 'second look,' you will guarantee that verification processes are airtight, turning complex regulatory mandates into efficient, actionable workflows that protect the business without hindering momentum.

Key Responsibilities

Guard the Standards: Ensure that all verification processes align seamlessly with internal consumer lending policies and risk standards, setting the benchmark for operational quality.
Final Seal of Approval: Validate and sign off on verification findings, acting as the definitive quality check before final onboarding decisions are executed.
Team Orchestration: Manage, mentor, and guide a team of online and field verification agents, ensuring they possess the tools, knowledge, and 'Moniepoint mindset' to succeed.
Fraud Detection: Maintain exceptional vigilance to identify discrepancies, flagging potential fraud or high-risk applications before they impact the platform.
SLA Mastery: Ensure all verification tasks are completed within strictly defined SLAs, keeping the customer onboarding process seamless and fast.
Audit Readiness: Keep impeccable documentation and records, ensuring all compliance audits and regulatory reviews meet the highest industry standards.
Process Evolution: Collaborate cross-functionally to identify bottleneck friction points and recommend structured, innovative ways to optimize the verification framework.

Qualifications and Requirements

To excel in this role, candidates must demonstrate a strong mix of leadership, risk management, and financial sector experience:

A minimum of 3 years of experience in financial services.
At least 2 years in a leadership or supervisory role, specifically focused on verification, risk management, compliance, or loan operations.
Deep understanding of document review, internal control frameworks, and compliance guidelines within the Nigerian financial landscape.
Exceptional analytical capabilities with an innate ability to spot discrepancies and 'red flags' instantly.
Proven track record of managing high-volume operations and leading teams under tight deadlines without sacrificing quality.

Are You the Ideal Fit?

Moniepoint is looking for professionals who embody the following core attributes:

A Hero of Integrity: You lead by example, holding yourself and your team to the highest ethical and accountability standards.
Factual & Direct: You base your decisions and feedback on data, evidence, and clear facts, communicating transparently with all stakeholders.
Thrives in Momentum: You are comfortable in fast-paced, high-volume environments and thrive under the challenge of meeting tight turnaround targets.
A Natural Problem Solver: You do not merely identify issues; you investigate the root causes and implement lasting solutions to elevate overall team performance.

What Success Looks Like in This Role

Precision & Accuracy: Maintaining near-zero error rates in verification processes with no high-risk oversights in the approved credit portfolio.
SLA Consistency: Consistently achieving or exceeding established turnaround time targets for credit application reviews.
Audit Excellence: Achieving clean internal and external audit reports with zero major findings in the verification workflow.
Team Empowerment: Building an empowered team of field and online agents who understand their goals and decision-making criteria.