Area Business Manager (Ijebu East) at Sun King (Formerly Greenlight Planet)

Are you a dynamic leader with a passion for driving sales and making a tangible impact in communities? Sun King (formerly Greenlight Planet), a global leader in solar home energy, is seeking an experienced and highly motivated Area Business Manager to lead our operations in Ijebu East. Join a company that is transforming lives by providing clean, affordable, and reliable energy to the 1.8 billion people without consistent electricity, serving over 82 million customers across 40+ countries.

This is an exceptional opportunity to play a pivotal role in expanding our direct distribution network, empowering local communities, and contributing to a sustainable future.

About the Role: Driving Impact and Growth

As an Area Business Manager, you will be at the forefront of Sun King's mission in your assigned territory. Your primary responsibility will be to coordinate all sales, collections, and distribution activities for our innovative Pay-As-You-Basis (EasyBuy) solar products. You will achieve this by building, nurturing, and empowering a robust network of local agents, known as "Energy Officers." Ultimately, your success will be measured by your ability to consistently generate sales, ensure timely and accurate collections, and foster rapid, sustainable growth for the Direct Distribution unit in your area.

Key Responsibilities: What You'll Be Doing

• Hire & Retain Energy Officers: You will be responsible for recruiting, onboarding, and maintaining a high-performing team of at least 40 Sun King Energy Officers. This involves strategic talent scouting, leveraging local influencers like village heads, teachers, and community leaders, and building Sun King's reputation as a reliable and impactful energy provider.
• Training and Development: Provide comprehensive training to your Energy Officers across all critical aspects of the business, including sales techniques, collection protocols, product knowledge, technical support, inventory management, and logistics. Instill the highest standards of integrity, ethics, and professionalism in all customer interactions.
• Provide Role Clarity: Ensure every Energy Officer has a clear understanding of their daily tasks, sales and collection plans, assigned routes, and targets. Equip them with the confidence and knowledge to effectively demonstrate products, address basic customer queries, and know they have constant access to your support.
• Daily Field Visits & Support: Maintain a weekly touchpoint with every Energy Officer through in-person meetings, joint sales calls, or dedicated phone conversations. Proactively resolve any issues they encounter and promptly report more complex challenges to your Regional Business Manager. You will personally guide each new Energy Officer through their first five sales to ensure mastery of core processes.
• Collaborative Field Work: Conduct regular joint field work sessions with groups of Energy Officers, providing ongoing sales and collection training, and boosting engagement. This includes organizing night activations, market activations, and visiting community gatherings such as SACCOs, Self Help groups, and retail centers to facilitate group sales.
• Exceed Sales & Collections Targets: Consistently meet or surpass the sales and collection targets set by your Regional Business Manager each month. Provide daily and weekly updates on sales progress, EO recruitment, and customer issue resolution.
• Drive Robust Field Sales Processes: Daily review collection progress with your team, providing targeted training to enhance collection efficiency. This involves customer and area profiling, ensuring regular follow-ups, resolving payment impediments, and managing system repossessions as a last resort.
• Remain Externally Focused: Monitor the competitive landscape, identify companies selling similar products, and implement proactive measures to protect and grow Sun King's market share. Keep your management informed and ensure Sun King maintains its paramount brand presence in your area.
• Resolve Customer Issues: Deliver world-class customer service across all touchpoints, from product delivery and usage training to installation and after-sales warranty support. Establish clear processes with your Energy Officers to ensure all customer issues are resolved within 24 hours.
• Control Marketing & Other Spend: Strategically provide necessary marketing materials and equipment (such as smartphones) to your Energy Officers, ensuring maximum return on investment for all expenditures related to marketing, supply chain, store maintenance, and device issuance.
• Review Meetings with Energy Officers: Organize and lead weekly table meetings with your Energy Officers, ensuring high attendance and productive discussions to resolve outstanding issues. Coordinate the presence of your RBM in these meetings and actively recognize and motivate top performers.
• Grow Retail Presence: Collaborate with Cluster leaders under your supervision to expand Sun King's retail network within your assigned area.

Who We're Looking For: Your Profile

You might be an ideal candidate if you possess:

• A Bachelor's Degree in a Business-related field or an equivalent qualification.
• At least 3 years of hands-on experience in sales, demonstrating a proven track record of achieving targets.
• Excellent computer proficiency, particularly with comprehensive knowledge of Microsoft Excel and PowerPoint.
• Extensive customer care experience, with a deep understanding of service excellence.
• An innovative mindset and the ability to think creatively and outside the box.
• Exceptional skills in planning, organizing, and prioritizing tasks, with a keen ability to maximize value and see the bigger picture.
• A natural talent for building strong internal and external relationships, coupled with excellent listening, coaching, and continuous learning practices.
• A commitment to Operational Excellence, consistently keeping promises, seeking information, and delivering outstanding customer satisfaction.
• In-depth knowledge of the Ijebu East territory.

If you are a driven individual looking to lead a thriving team, make a significant impact, and advance your career with a purpose-driven company, we encourage you to apply!

Method of Application:
Interested and qualified? Go to Sun King (Formerly Greenlight Planet) on sunking.pinpointhq.com to apply