Join Sun King: Powering Lives, Building Futures in Abuja!

Sun King (formerly Greenlight Planet) is at the forefront of a global movement, dedicated to illuminating the lives of the 1.8 billion people living without reliable electricity. As the largest solar provider for off-grid homes across Africa and Asia, our mission is not just about selling products; it's about delivering clean, affordable, and dependable energy solutions that transform communities. With over 82 million customers in more than 40 countries, we are a force for positive change, and we invite you to be a part of our impactful journey.

About the Opportunity: Area Business Manager (Abuja)

We are seeking a dynamic and driven Area Business Manager to lead our direct distribution operations in Abuja. This pivotal role is central to our expansion, focusing on our innovative 'Pay-As-You-Basis' (EasyBuy) solar products. You will be the orchestrator of sales, collections, and distribution within your assigned area, empowering a network of dedicated Energy Officers to achieve ambitious goals. Ultimately, your success will be measured by your ability to drive rapid, sustainable growth in sales and ensure timely, accurate collections.

What You Would Be Expected To Do:

1. Recruit & Retain Exceptional Energy Officers

Strategically identify, hire, and cultivate a robust team of at least 40 Sun King Energy Officers within your area.
Leverage diverse recruitment channels, including collaborating with influential community figures such as village heads, teachers, religious leaders, doctors, and farmers, to attract top talent.
Champion Sun King's mission, fostering a reputation for goodwill and dedication to providing clean, affordable, and reliable energy solutions throughout your territory.

2. Comprehensive Training & Development

Deliver impactful training sessions to Energy Officers covering crucial aspects of the business, including sales techniques, collection strategies, in-depth product knowledge, technical support, inventory management, and logistics.
Ensure rigorous supervision, instilling the highest standards of integrity, ethics, and professionalism in all customer interactions.

3. Foster Clarity & Empowerment

Provide Energy Officers with crystal-clear guidance on their daily tasks, sales and collection plans, designated routes, and performance targets.
Equip them with the confidence and skills to effectively demonstrate and sell Sun King products, handle basic customer inquiries adeptly, and ensure they have continuous access to your support for any questions or concerns.

4. Active Field Engagement

Maintain weekly direct engagement with every Energy Officer in your area, through in-person meetings, joint sales calls, or dedicated phone check-ins.
Proactively address and resolve any challenges faced by Energy Officers, escalating critical issues to your Regional Business Manager weekly.
Personally accompany each new Energy Officer on their first five sales to ensure a deep understanding and flawless execution of core sales and collection processes.

5. Collaborative Field Work

Conduct regular joint field work with groups of Energy Officers to provide ongoing sales and collection training and enhance team engagement.
Organize and lead dynamic night activations, market promotions, and visits to local communities and gatherings (e.g., SACCOs, Self Help groups, retail centers) to drive group sales initiatives.

6. Exceeding Performance Targets

Consistently meet or surpass the sales and collection targets established by your Regional Business Manager at the beginning of each month.
Provide daily and weekly updates on sales performance, Energy Officer recruitment progress, customer issues, and their resolutions, ensuring full alignment with your Regional Business Manager.

7. Robust Field Sales Processes

Review collection progress daily with your Energy Officers, offering targeted training to enhance collection effectiveness.
Implement best practices in customer and area profiling, ensuring regular and timely collection follow-ups, proactive resolution of customer issues to secure payments, and, as a last resort, managing system repossessions in cases of default.

8. External Market Awareness

Actively monitor competitors selling similar products within your area, implementing strategic measures to protect and expand Sun King's market share.
Keep your management team informed of market dynamics and collaborate to ensure Sun King maintains its position as the paramount brand in solar products for your region.

9. Exemplary Customer Service

Commit to providing world-class customer service, covering product delivery, usage training, professional installation, and efficient resolution of after-sales warranty issues.
Work closely with Energy Officers to set clear expectations and establish streamlined processes to resolve all customer issues within 24 hours.

10. Strategic Cost Management

Ensure the judicious allocation of marketing materials and essential equipment (such as smartphones) to all Energy Officers.
Strive for maximum return on investment across all operational costs, including marketing, supply chain, store maintenance, and smartphone issuance.

11. Effective Review Meetings

Organize and facilitate productive weekly table meetings with Energy Officers, ensuring the presence of your Regional Business Manager to address outstanding customer or EO issues.
Plan and coordinate these meetings for maximum attendance and impactful progress, recognizing outstanding performers to maintain high motivation within the Energy Officer team.

12. Retail Network Expansion

Collaborate with Cluster leaders under your supervision to strategically grow and strengthen the retail network within your assigned Area.

You Might Be a Strong Candidate If You:

Hold a Degree in a Business-related field or an equivalent qualification, coupled with at least 3 years of hands-on experience in Sales.
Possess excellent computer proficiency, particularly with comprehensive knowledge of Excel and PowerPoint.
Have extensive experience in Customer Care, demonstrating a deep understanding of client needs.
Are innovative, consistently thinking outside the box to find creative solutions.
Are highly skilled in Planning, Organizing, Prioritizing, maximizing value, and maintaining a strategic, big-picture perspective.
Are adept at skillfully building and nurturing both internal and external relationships.
Are an excellent listener, capable of coaching others effectively, and disciplined in your continuous learning practice.
Demonstrate Operational Excellence, consistently keeping promises, proactively seeking information, and ensuring outstanding Customer Satisfaction.
Possess in-depth knowledge of the Abuja territory.