Exciting Career Opportunity: Account Commercial Executive at Diversey, Inc.

Diversey, Inc. is a global pioneer and facilitator for life, committed to its core purpose: to protect and care for people every day. With a rich history of delivering hygiene, infection prevention, and cleaning solutions, Diversey helps businesses protect their brands, care for their staff, and deliver exceptional experiences for their guests. To continue driving this mission, Diversey is currently seeking a dynamic, technical, and business-minded professional to join their team as an Account Commercial Executive.

The Role: A Perfect Blend of Technical Expertise & Commercial Excellence

The Account Commercial Executive (ACE) is a critical, customer-facing technical sales position. This role carries full accountability for maintaining and growing long-term, financially healthy relationships with an assigned portfolio of customer accounts.

Unlike traditional sales roles, the ACE position requires a unique balance of commercial strategy and hands-on technical service. In fact, approximately 65% of your time will be dedicated to regular technical service. This technical engagement allows you to position yourself as an expert partner on-site, ensuring Diversey's solutions are optimized and delivering the planned results. The remaining time will be spent identifying growth opportunities, introducing innovative solutions, and cultivating key stakeholder relationships to drive revenue growth.

Key Responsibilities

Optimize Hygiene & Efficiency: Service assigned accounts to improve their environmental profile, implement operational efficiency initiatives, and optimize the Diversey product portfolio to deliver top-tier hygiene and safety results.
Drive Revenue & Business Growth: Actively assess territory potential to cross-sell and up-sell solutions within the current portfolio, as well as hunt for new business opportunities to generate extra revenue.
Build Trusted Partnerships: Establish strong, loyal relationships across all organizational levels of the client business—ranging from operational staff (such as hotel maids and housekeepers) to senior decision-makers (such as General Managers and regional executives).
Troubleshoot & Innovate: Conduct routine and ad-hoc visits to troubleshoot issues related to hygiene, environment, and operational effectiveness. Roll out new Diversey innovations that add direct value to the client’s operations.
Collaborate Internally: Work seamlessly with internal departments to ensure accurate invoicing, timely payment collection, and flawless delivery of products as promised.
Deliver Customer Training: Conduct and facilitate training sessions for customer staff to ensure correct, safe, and efficient hygiene operations at their facilities.

Who is the Ideal Candidate?

The successful candidate for the Account Commercial Executive role is someone who is highly self-motivated, customer-centric, and technically savvy. You should have a passion for problem-solving and a proven ability to manage complex business relationships. If you thrive in environments where you can roll up your sleeves to resolve technical challenges while keeping an eye on commercial growth, this is the perfect role for you.