Stepping into a leadership role can sometimes feel like guessing in the dark, but at Sedgwick, we do things differently. You will find a team that actually has your back while you help steer the ship. We are looking for a Workers Compensation Claims Team Lead to join our fully remote team worldwide. If you enjoy solving tricky puzzles, guiding talented people, and working with globally recognized brands, keep reading.

Overview

As a Workers Compensation Claims Team Lead, you will combine your deep industry knowledge with your natural leadership skills. You will guide a dedicated group of professionals while managing complex customer claims. This position sits at the intersection of operational excellence and genuine care. You get to help people when they need it most, all from the comfort of your home office anywhere in the world.

Key Responsibilities

You will oversee day to day claims operations and ensure high standards of quality are consistently met. Mentoring team members, reviewing complex claims files, and providing expert guidance will fill your daily routine. Building strong relationships with clients and stakeholders comes naturally to you. You will also champion innovative customer facing solutions that keep our service levels ahead of the curve.

Requirements

Success in this role requires solid experience handling workers compensation claims and a proven track record of supervising or mentoring others. You know your way around insurance regulations, claims adjudication processes, and customer service best practices. Strong communication skills are a must, along with the ability to stay organized in a fast paced remote environment. Big ideas and a collaborative spirit will fit right in here.

What You'll Gain

Joining Sedgwick means stepping into a recognized Great Place to Work where your contributions actually matter. You will enjoy true work life balance with a fully remote schedule that lets you work from anywhere in the world. Opportunities for career growth are everywhere you look. Surrounded by supportive colleagues who share a caring culture, you will have plenty of room to achieve your goals.