West Coast Inside Sales Representative Retail

Imagine a role where your drive and communication skills directly shape business growth for a leading global vision care company. Hoya Vision Care is actively seeking a dynamic Inside Sales Representative to cultivate meaningful relationships and drive sales across our West Coast retail accounts. This is a fantastic opportunity for someone passionate about connecting with customers, achieving ambitious goals, and making a tangible impact, all while enjoying the flexibility of a fully remote position from anywhere in the world.

Overview

As our West Coast Inside Sales Representative, you will be a vital part of our sales engine, focusing on both nurturing existing retail partnerships and forging new ones within the designated territory. You will be instrumental in expanding our reach, managing a robust portfolio of accounts, and acting as a trusted advisor to our valued customers. This role balances strategic planning with direct engagement, requiring a proactive approach and a commitment to excellence.

Key Responsibilities

Strategic Account Development: You will develop and execute tailored sales strategies for each account, always looking for opportunities to grow incremental business and consistently meet or exceed your sales objectives.
New Business Acquisition: A significant portion of your time, approximately 40%, will involve high quality prospecting calls aimed at securing new accounts and expanding our customer base.
Account Management Excellence: The remaining 60% of your role will focus on expertly managing active accounts, ensuring their needs are met and relationships are strengthened.
Continuous Learning: You will fully engage in all sales training opportunities provided by HOYA, enhancing your skills and product knowledge.
CRM Mastery: Maintain precise records of all sales and prospecting activities within our CRM system, SalesForce.com, and keep competitive knowledge updated.
Territory Growth: Expand your customer base through diligent prospect calling, effective lead management, securing referrals, and supporting the growth of existing accounts.
Resource Utilization: Leverage all available company resources, including Key Account Managers, Lens Consultants, Marketing, Customer Service, Technical Service, Accounts Receivables, and Credit, to effectively manage your territory.
Pricing Expertise: Understand, create, and negotiate pricing within our established structure, always adhering to HOYA's pricing guidelines.
Training and Events: Plan, develop, and participate in product training sessions, custom marketing programs, and various events as needed.
Customer Advocacy: Resolve customer issues promptly and efficiently, using each interaction as an opportunity to build even stronger, lasting relationships.

Requirements

Proven experience in an inside sales role, preferably within the retail or optical industry.
Demonstrated ability to develop and execute effective sales strategies.
A successful track record of both new account acquisition and existing account management.
Exceptional verbal and written communication skills.
Proficiency with CRM systems, specifically SalesForce.com.
Strong organizational skills and the ability to manage multiple priorities effectively.
Self motivated, results oriented, and capable of working independently in a remote environment.
Ability to align work hours with the West Coast time zone for optimal customer engagement.
A passion for building relationships and a commitment to customer satisfaction.

What You'll Gain

The chance to join Hoya Vision Care, a global leader in optical technology, and make a significant impact.
A fully remote, flexible work environment, allowing you to thrive from anywhere in the world while serving a specific West Coast territory.
Opportunities for continuous professional development and growth within a supportive team.
The satisfaction of building strong customer relationships and contributing directly to business success.
Access to comprehensive resources and a collaborative team culture.