Ready to Shape the Future of Wearable Tech from Shenzhen?

Remember when Bragi launched the world's first Truly Wireless Earphones back in 2015? Yes, we were a full year ahead of the Airpods! We've come a long way since those exciting startup days, evolving into a powerhouse for innovative technology. Now, after investing over $90 million in software and AI, Bragi is a leading force in the AI headphone space. We're all about creating smart devices that seamlessly fit into people's lives, pushing the boundaries of what wearable technology can do. If you're someone who thrives at the intersection of tech and business, and you're eager to make a tangible impact, this fully remote Technical Sales Support role, focused on our vital Shenzhen market, might be your next big adventure.

Overview

Bragi has transformed from a pioneering hardware company into a crucial software enabler for major consumer brands. We are at the forefront of the AI headphone revolution, celebrated for our intelligent devices and our commitment to innovation and exceptional user experiences. As a Technical Sales Support specialist based in Shenzhen, you will play a pivotal role in expanding our footprint. You will partner with our sales team to secure new clients, nurture our current relationships, and strategically grow our business with key industry players. This includes semiconductor companies (SoCs), Original Design Manufacturers (ODMs), and independent design houses (IDHs). You will collaborate closely with our headquarters in Europe and a diverse global team, helping us forge and strengthen connections with the biggest names in the industry. While this role is remote within the Shenzhen region, you'll be an integral part of a worldwide team that champions flexible work arrangements.

Key Responsibilities

Work hand in hand with the sales team to identify and onboard new customers, expanding Bragi's reach.
Proactively manage and deepen relationships with our existing client base, ensuring their continued success and satisfaction.
Drive significant business development with critical partners, including semiconductor companies, ODMs, and IDHs, identifying opportunities for growth and collaboration.
Serve as the primary technical point of contact during the sales cycle, articulating Bragi's value proposition and technical capabilities clearly.
Provide expert technical assistance and presentations to prospective and current customers, demonstrating how our solutions meet their specific needs.
Collaborate effectively with cross functional teams across Europe and other regions, ensuring seamless communication and strategy alignment.
Help shape the adoption of Bragi's cutting edge software and AI solutions within the consumer electronics ecosystem.

Requirements

A dynamic and highly motivated professional with a passion for technology and sales enablement.
Demonstrated experience in a technical sales support, pre sales, or similar customer facing technical role.
Strong understanding of the consumer electronics industry, particularly in audio, wearables, AI, or semiconductor technologies.
Proven ability to develop and maintain strong relationships with semiconductor companies, ODMs, and IDHs.
Excellent verbal and written communication skills in both English and Mandarin are essential for effective collaboration with our global teams and local partners.
A problem solver with the ability to understand complex technical requirements and propose effective solutions.
Capable of working independently in a remote environment while remaining a collaborative team player.
Proactive approach to business development and customer satisfaction.

What You'll Gain

The chance to join a pioneering company that launched an entirely new product category and continues to innovate in the AI headphone space.
An opportunity to significantly influence the growth and success of Bragi in a crucial market.
Work remotely with the flexibility to manage your own schedule while being deeply connected to a global team.
Collaborate with brilliant minds across engineering, product, and sales from around the world.
Continuous professional development in a fast paced, cutting edge technology environment.
A role where your contributions directly impact the future of wearable technology and smart devices.