Are you ready to lead a talented team shaping the future of life sciences technology? We are looking for a dynamic Team Manager to join our Implementation Services group. This is a fully remote position that you can do from anywhere in the world, giving you the ultimate flexibility to balance your work and life. You will play a crucial role in modernizing regulatory processes for our clients by driving the delivery of Veeva RIM. If you love coaching people, solving complex technical puzzles, and helping global healthcare companies bring life changing therapies to patients faster, this is the exact challenge you have been waiting for.

Overview

At Veeva, we are rewriting the playbook for industry cloud software. As a Team Manager, you will guide a dedicated crew of implementation professionals who help pharmaceutical and biotech enterprises adopt our cutting edge solutions. You will champion our core values of customer success, employee growth, and doing the right thing every single day. Because we operate as a public benefit corporation, your leadership will directly contribute to a healthier society alongside our strong business goals.

Key Responsibilities

Lead, mentor, and inspire a growing team of implementation consultants spread across various regions.
Oversee project delivery lifecycles to ensure high quality standards and client satisfaction.
Collaborate closely with sales, product, and customer success teams to align on strategy and execution.
Manage resource allocation, professional development, and performance reviews for your direct reports.
Drive continuous improvement initiatives within our implementation methodologies and internal processes.

Requirements

Proven experience managing customer facing technical implementation or professional services teams.
Deep understanding of SaaS ecosystems and enterprise software delivery models.
Strong background in the life sciences sector or regulated industries is a major advantage.
Exceptional communication skills with a natural ability to motivate others and resolve conflicts gracefully.
A self starter mindset with the capability to thrive in a flexible remote work environment.

What You'll Gain

Total location independence through our work anywhere philosophy.
Competitive compensation packages that reward your hard work and leadership impact.
Ample opportunities for career advancement in one of the fastest growing tech companies.
A supportive culture that genuinely values work life balance, diversity, and social responsibility.