Staff Product Manager, Enterprise Deployment Solutions | UK | Remote

Are you someone who thrives on solving intricate problems and empowering large-scale enterprises with groundbreaking technology? Imagine shaping how some of the biggest names in tech and finance deploy and leverage a leading observability platform. At Grafana Labs, we are not just building software; we are crafting the essential tools that help organizations like Bloomberg, NVIDIA, and Microsoft see, understand, and act on their vast and disparate data. This is more than just a job; it’s an opportunity to make a tangible impact on how global giants operate, bringing your product vision to life within a truly collaborative, open source driven environment. We are a fully remote team spanning the globe, and we are looking for a Staff Product Manager to drive our enterprise deployment solutions forward, helping our customers unlock the full power of Grafana Cloud from their specific operational landscapes.

Overview

Grafana Labs stands as the company behind Grafana Cloud, a fully managed observability platform trusted by over 10,000 organizations worldwide to ensure reliability, expedite incident resolution, and optimize telemetry at scale. Our foundation is built on open source principles and open standards, designed for seamless interoperability across any stack. We are pioneering the integration of AI into observability and observability into AI, providing teams with unified visibility to truly understand all their data, no matter where it resides. With major customers including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, our impact is significant. We proudly operate as a 100% remote company, with team members across more than 40 countries. We are scaling rapidly while staying true to our distinctive open source legacy, a global collaborative culture, and a passion for meaningful work. This specific Staff Product Manager role is crucial for enhancing how our enterprise customers deploy and manage Grafana Cloud within their complex environments, particularly strengthening our presence and support for clients in the UK market.

Key Responsibilities

Define and champion the product strategy and roadmap for enterprise deployment solutions within Grafana Cloud, ensuring it meets the unique needs of large organizations.
Deeply understand customer challenges, market trends, and competitive landscapes related to enterprise software deployment, security, and management.
Collaborate extensively with engineering teams, sales, solutions architects, and customer success to translate strategic goals into detailed product requirements and user stories.
Drive the entire product lifecycle from ideation, discovery, development, to launch and continuous iteration, focusing on delivering tangible value to our customers.
Ensure our deployment solutions are scalable, secure, manageable, and highly reliable for mission-critical enterprise use cases.
Act as the voice of the enterprise customer within Grafana Labs, advocating for features and capabilities that enable seamless adoption and operation of our platform.
Communicate effectively with internal stakeholders and external customers about product plans, features, and benefits.

Requirements

Extensive product management experience, preferably at a Staff or Principal level, with a proven track record of bringing successful enterprise software products to market.
Strong background in enterprise infrastructure, cloud platforms, deployment technologies, or observability solutions is highly desirable.
Demonstrated ability to develop and execute product strategies that address complex technical challenges for large organizations.
Proficiency in working with engineering teams to guide product development, making data-driven decisions throughout the process.
Exceptional communication, presentation, and interpersonal skills, enabling effective collaboration across diverse teams and with customers.
Experience working effectively in a remote, distributed team environment.
A solid understanding of open source principles and community engagement is a significant plus.
Residency in the United Kingdom is required for this role, aligning with our strategic focus for enterprise deployment solutions in the region.

What You'll Gain

The opportunity to make a substantial impact on a globally recognized and critical observability platform that empowers leading enterprises.
Work with cutting-edge technology and contribute to the convergence of AI and observability.
Thrive in a culture that values innovation, transparency, autonomy, and trust, fostering your professional and personal growth.
Join a diverse, global, and fully remote team that embraces collaboration and a shared passion for meaningful work.
Engage with a vibrant open source community and contribute to projects that are shaping the future of cloud native monitoring.
Significant career growth potential within a fast-scaling company backed by leading investors.