Senior Manager, AMS Deal Desk (Remote Worldwide)

Are you a seasoned deal desk pro who thrives on orchestrating complex sales agreements? Imagine a role where your strategic insights directly power a global leader in cloud security, a company shaping the future of digital transformation with AI at its core. Zscaler is on the hunt for a Senior Manager, AMS Deal Desk, someone ready to join our innovative team from anywhere in the world and make a tangible impact on our success. If you're passionate about optimizing sales processes, empowering sales teams, and navigating intricate deals with finesse, this could be your next great adventure. We offer a truly remote opportunity, inviting top talent from across the globe to contribute to our mission.

Overview

Zscaler (NASDAQ: ZS) is rapidly accelerating digital transformation, securing thousands of customers from cyberattacks and data loss with our groundbreaking Zero Trust Exchange platform. We are building an AI-native enterprise where human potential is amplified by machine intelligence, all focused on solving the world's most challenging security problems. Our culture thrives on deep customer obsession, a commitment to our mission, positive outcomes, and each other. We embody these principles through ownership, collaboration, trust built on impact, and a challenge culture with ongoing feedback. As a Senior Manager, AMS Deal Desk, you will be a pivotal force in supporting our sales initiatives across the Americas region, ensuring seamless, strategic, and successful deal closures. This is a fully remote position, welcoming candidates worldwide who are eager to contribute to our groundbreaking work in cloud security.

Key Responsibilities

Lead and mentor a high-performing Deal Desk team supporting our Americas sales organization, fostering a culture of excellence and continuous improvement.
Provide expert guidance to sales teams on complex deal structures, pricing strategies, and commercial terms, ensuring optimal outcomes for both Zscaler and our customers.
Collaborate extensively with cross-functional partners including Legal, Finance, Revenue Operations, and Product teams to facilitate smooth deal progression and swift resolution of challenges.
Develop and refine deal desk policies, processes, and playbooks, driving efficiency and scalability across the sales ecosystem.
Ensure strict adherence to Zscaler's internal policies, revenue recognition guidelines, and compliance standards throughout the deal lifecycle.
Act as a trusted advisor and escalation point for sales leadership, offering strategic insights to navigate intricate negotiations and accelerate deal closures.
Identify opportunities for automation and enhancement of our deal management tools and and systems, contributing to our operational excellence.

Requirements

Extensive experience, ideally 7+ years, in a Deal Desk, Sales Operations, or Finance role within the technology industry, with a strong focus on SaaS.
Demonstrated leadership and management experience, successfully building and guiding high-performing teams.
Deep understanding of complex deal structuring, pricing models, revenue recognition principles, and contractual terms.
Exceptional analytical skills, capable of dissecting data to inform strategic decisions and optimize deal outcomes.
Superb communication, interpersonal, and negotiation abilities, enabling effective collaboration with diverse stakeholders.
Proficiency with CRM systems, especially Salesforce, and CPQ platforms is highly desirable.
A proven track record of working effectively in a fast-paced, dynamic environment.
Bachelor's degree in Business, Finance, or a related field; an MBA is a plus.

What You'll Gain

The chance to make a significant impact at a pioneering, publicly traded company at the forefront of cloud security and AI innovation.
A truly global, fully remote work environment that values flexibility and work-life integration.
Exposure to complex, high-value deals and strategic initiatives that will further develop your professional expertise.
Opportunities for continuous learning and career advancement within a rapidly growing organization.
A collaborative, supportive culture where your contributions are recognized and celebrated.
Competitive compensation and a comprehensive benefits package designed to support your well-being.