Specialist, Property & Casualty Claims

Imagine a role where your expertise in Property & Casualty claims isn't just about processing; it's about pioneering the future. At Genpact, we're not simply adapting to the digital revolution, we're actively leading it, reshaping how global enterprises operate through advanced AI and clever innovation. If you're a seasoned P&C Claims Specialist with a knack for turning bold ideas into tangible outcomes, and you thrive in a dynamic, forward-thinking environment, then prepare for your next big adventure. This unique opportunity allows you to contribute to transformative solutions that genuinely make a difference, all from the comfort of your chosen workspace anywhere across the globe.

Overview

Genpact is at the forefront of leveraging process intelligence and artificial intelligence to deliver measurable outcomes for businesses worldwide. We’re seeking a highly skilled Specialist in P&C Claims to join our dynamic team. This is a fully remote, global opportunity where you will play a pivotal role in ensuring efficient and accurate claims handling, contributing to our mission of transforming industries through cutting-edge technology. Your work will directly support our client partners, making a real impact on their operational efficiency and customer satisfaction.

Key Responsibilities

As a P&C Claims Specialist, you will manage a portfolio of claims, ensuring each case is handled with precision and care. You will:

Investigate, analyze, and process Property & Casualty claims in accordance with company guidelines and regulatory requirements.
Communicate effectively with policyholders, claimants, and other stakeholders, providing clear updates and resolutions.
Evaluate policy coverages and determine appropriate settlement amounts.
Identify potential fraud indicators and escalate suspicious claims as needed.
Collaborate with internal teams to enhance claims processes and improve overall efficiency.
Maintain meticulous documentation of all claims activities and decisions.
Stay updated on industry trends and regulatory changes to ensure continuous compliance.

Requirements

To excel in this global role, we look for individuals with a strong background in P&C claims. Ideal candidates typically possess:

Significant experience in Property & Casualty claims processing, preferably within a fast-paced environment.
A deep understanding of P&C insurance principles, policies, and regulations.
Proven ability to investigate and resolve complex claims accurately and efficiently.
Exceptional analytical and problem-solving skills.
Strong written and verbal communication abilities, capable of interacting professionally with diverse audiences.
Proficiency with claims management software and standard office applications.
A commitment to accuracy, attention to detail, and maintaining high-quality standards.
The ability to work independently and manage a workload effectively in a remote setting.

What You'll Gain

Joining Genpact means more than just a job; it’s an opportunity to grow professionally and personally. You will:

Be part of a pioneering company that is actively shaping the future of business through AI and digital innovation.
Work with a diverse, global team in a truly collaborative and supportive remote environment.
Gain exposure to cutting-edge technologies and advanced claims solutions.
Have opportunities for continuous learning and career advancement.
Make a tangible impact on the operational success of our global clients.
Enjoy the flexibility and autonomy that comes with a fully remote work model.