Solutions Engineer at Algolia

Are you a seasoned technical expert who thrives on connecting cutting-edge technology with real-world business challenges? Do you love demonstrating how innovative solutions can transform customer experiences and drive tangible results? We are Algolia, the pioneer and market leader in AI Search, and we are looking for a passionate Solutions Engineer to join our fully remote, worldwide team. You will play a pivotal role in our go-to-market strategy, directly impacting our revenue growth and ensuring our customers unlock the full power of our blazing-fast, predictive search and browse platform.

Overview

Algolia empowers over 18,000 businesses to deliver exceptional search experiences at internet scale, handling more than 30 billion search requests weekly. Our platform is trusted by incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. As a Solutions Engineer, you will be a critical part of our sales and solutions organizations. You will lead the technical pre-sales relationship, partnering closely with Account Executives to deliver the "technical win" for opportunities. Your daily work involves demonstrating our product and architecture, overcoming complex objections, and crafting creative, consultative solutions that perfectly fit our clients' unique needs. This is a fully remote role, open to candidates from anywhere in the world, allowing you to contribute to a global leader from your preferred location.

Key Responsibilities

Lead technical discovery sessions to deeply understand customer pain points and business objectives.
Conduct compelling product demonstrations and technical presentations tailored to specific customer use cases.
Architect and propose innovative solutions leveraging Algolia's AI Search platform.
Collaborate closely with Account Executives and the broader sales team to define sales strategies and accelerate deal cycles.
Develop and deliver proof-of-concept (POC) applications to showcase product fit and value.
Address and resolve technical objections effectively throughout the sales process.
Act as a trusted technical advisor to prospective customers, guiding them through implementation considerations and best practices.
Contribute to internal knowledge sharing, best practices, and product feedback for continuous improvement.

Requirements

Proven experience in a Solutions Engineer, Sales Engineer, or similar pre-sales technical role, ideally with SaaS platforms.
Strong technical acumen, with a solid understanding of APIs, web development technologies (JavaScript, HTML, CSS), and modern architectural patterns.
Exceptional communication, presentation, and interpersonal skills, capable of explaining complex technical concepts clearly to both technical and non-technical audiences.
Ability to think strategically and translate business requirements into technical solutions.
A consultative approach to sales, focused on understanding customer needs and delivering value.
Proactive, self-motivated, and able to work independently in a fast-paced, remote environment.
Experience with search technologies, e-commerce platforms, or AI/ML solutions is a significant plus.
Willingness to travel occasionally for customer meetings or company events, as needed.

What You'll Gain

The opportunity to work with a market-leading, innovative AI Search platform that impacts billions of user experiences weekly.
A role with direct influence on company revenue and customer success.
Exposure to a diverse range of industries and challenging technical problems.
Continuous learning and professional development within a highly skilled, supportive global team.
Competitive compensation, comprehensive benefits, and a flexible, remote work environment.
Be part of a company with strong funding, rapid growth, and a culture of innovation.