Unleash Your Social Media Prowess: Join Plug Entertainment as a Social Media Community Manager!

Are you a social media maestro with a deep understanding of digital culture, community building, and content strategy? Plug Entertainment, a trailblazing force in African music distribution, licensing, and publishing, is seeking a dynamic Social Media Community Manager to amplify our presence across TikTok, Instagram, and Twitter/X.

Since its inception in 2016, The Plug has rapidly become a cornerstone of the entertainment industry, nurturing some of Africa's most prominent young talents. We pride ourselves on having the resources and vision to propel careers to new heights. If you're passionate about music, culture, and connecting with audiences on a global scale, this is your opportunity to shape the digital narrative for an influential brand.

About The Role: Social Media Community Manager

This pivotal role places you at the intersection of content creation, cultural understanding, and community engagement. As our Social Media Community Manager, you will be the authentic voice of Plug Entertainment, responsible for cultivating vibrant online communities, driving audience growth, and ensuring our digital presence is always culturally fluent and compelling across key platforms.

Key Responsibilities You'll Own:

Content Strategy & Publishing: Develop and execute tailored content strategies for TikTok, Instagram, and Twitter/X. You'll ensure our content is not only engaging but also optimized for each platform's unique audience and algorithm.
Community Development & Engagement: Build, nurture, and actively moderate our online communities. You will be the brand's primary voice, interacting with audiences authentically, demonstrating cultural intelligence, and responding with speed. Implement engagement frameworks that foster loyalty, encourage User-Generated Content (UGC), and transform followers into advocates.
Cultural Intelligence & Trend Forecasting: Maintain a profound fluency in internet culture, meme ecosystems, viral mechanics, and evolving platform shifts. Your ability to translate cultural signals into actionable content and campaign opportunities – often before they peak – will be crucial.
Influencer & Creator Ecosystem Management: Identify, vet, and collaborate strategically with creators and influencers. You'll brief creators, manage deliverables, and seamlessly integrate influencer content into broader brand narratives to enhance credibility and reach.
Cross-Functional Collaboration: Partner closely with our Strategy, Creative, Client Services, and Partnerships teams to ensure social content aligns perfectly with overarching brand objectives, product launches, and major campaign rollouts. Your insights will be invaluable in shaping bigger brand ideas.
Performance Analysis & Reporting: Diligently track, analyze, and report on community growth, engagement metrics, content performance, and sentiment. You'll leverage this data to continuously iterate on our strategy and demonstrate the commercial impact of our social efforts.

Who We're Looking For:

We're searching for a candidate who is not just proficient in social media but lives and breathes digital culture. If you have:

Proven experience managing social media communities, particularly for entertainment or culture-led brands.
A strong portfolio showcasing previous social media, community management, or audience engagement projects.
An innate ability to identify and capitalize on emerging trends and cultural moments.
Excellent video editing and graphic content creation skills.
A deep, nuanced understanding of TikTok, Instagram, and Twitter/X algorithms.
A strategic mind capable of thinking in frameworks, combined with the creative flair to execute compelling content.

If you're ready to make a significant impact in the African entertainment landscape and grow your career within a forward-thinking company, we encourage you to apply!