Senior Solutions Engineer (3+ years, B2B SaaS)

Senior Solutions Engineer (3+ years, B2B SaaS)

Are you the kind of tech savvy communicator who actually enjoys bridging the gap between complex software and human needs? If you live for the moment a confused client finally gets that breakthrough aha understanding during a live demo, we want to talk to you. Docsumo is scaling fast, and we are looking for a Senior Solutions Engineer with at least three years of B2B SaaS experience to join our fully remote team. This is a worldwide opportunity, meaning you can do your best work from virtually anywhere on the map.

Overview

At Docsumo, we turn messy unstructured documents like bank statements and insurance policies into clean, actionable data using cutting edge Document AI. Backed by top tier investors like Sequoia and Barclays, our mission is to help global businesses boost efficiency by up to ten times. As our new Senior Solutions Engineer, you will sit right at the intersection of product and customer success. You will help ambitious companies figure out how our technology fits into their daily workflows, proving value before they even sign on the dotted line.

Key Responsibilities

  • Lead high impact technical presentations, whiteboard sessions, and custom product demonstrations via video calls or in person meetings.
  • Design tailored technical solutions that match unique customer workflows while keeping flexibility in mind.
  • Own the proof of concept phase, guiding prospects from initial technical discovery to successful onboarding.
  • Collaborate closely with internal product and engineering teams to relay customer feedback and feature requests.
  • Provide occasional technical support and guidance to ensure long term client retention and satisfaction.

Requirements

  • Three or more years of hands on experience in a Solutions Engineering or Sales Engineering role within the B2B SaaS space.
  • Strong background in designing technical solutions and running compelling software demos for enterprise buyers.
  • Excellent communication skills with the ability to explain complex technical concepts to non technical stakeholders.
  • Comfortable working autonomously in a fully remote, globally distributed team environment.
  • A genuine passion for artificial intelligence, workflow automation, and solving messy data problems.

What You'll Gain

  • The freedom to work remotely from anywhere in the world with flexible scheduling.
  • An opportunity to shape the growth trajectory of an industry leading AI startup backed by elite investors.
  • Competitive compensation and the chance to work alongside brilliant, driven teammates globally.
  • Continuous learning opportunities and career advancement as the company scales rapidly.

How to Apply

Click the apply button below to view the full job details and submit your application directly through the employer's official page.

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