Senior Site Reliability Engineer

Ever wondered what it feels like to truly own the backbone of a system that serves millions? At Playson, we're actively seeking a Senior Site Reliability Engineer who's ready to dive headfirst into our Infrastructure Squad. This isn't just any team; it's a lean, senior group where every member holds significant ownership, and our collective expectations are set high. Your days will be packed with deeply hands-on work, right at the heart of a high-traffic environment. You'll be the one ensuring our systems remain reliable, performant, and stable, all while navigating a fast-paced world of real-time production challenges. Expect to tackle incidents, manage alerts, and play a crucial part in our on-call rotation. If you're someone who thrives under pressure, makes sound decisions when it counts, and constantly seeks ways to enhance large-scale systems, then you've just found your next big opportunity.

Overview

As a Senior Site Reliability Engineer at Playson, you'll join our Infrastructure Squad, a highly collaborative and experienced team. We emphasize deep ownership and expect exceptional performance as we manage high-traffic systems. This is a fully remote, worldwide opportunity, meaning you can contribute from wherever you do your best work. You'll be instrumental in maintaining the reliability, performance, and stability of our core platforms, addressing real-time production challenges, managing incidents, and handling alerts. This role involves participation in a critical on-call rotation, requiring resilience and a proactive approach to continuous improvement.

Key Responsibilities

Actively monitoring platform health, managing alerts, and swiftly responding to incidents as they happen, ensuring our systems remain robust.
Joining our 24/7 on-call rotation, where you'll take complete ownership of production stability within a high-traffic environment that handles 5-7k requests per second.
Thoroughly investigating incidents, conducting comprehensive root cause analyses, and designing practical solutions to prevent recurrence.
Developing and implementing automation tools and processes to enhance operational efficiency and system reliability.
Collaborating closely with development teams to ensure new features are deployed with reliability and performance built in from the start.
Continuously identifying and addressing potential performance bottlenecks and areas for optimization across our infrastructure.

Requirements

Significant professional experience as a Site Reliability Engineer or in a similar high-impact DevOps/Infrastructure role.
A proven track record of managing and maintaining high-traffic, large-scale production systems.
Strong expertise in cloud platforms such as AWS, GCP, or Azure.
Proficiency with containerization technologies like Docker and orchestration tools such as Kubernetes.
Solid experience with monitoring and alerting systems (e.g., Prometheus, Grafana, ELK Stack).
Demonstrable skills in scripting and automation using languages like Python, Go, or Bash.
A deep understanding of networking, operating systems, and distributed systems principles.
The ability to perform under pressure, make critical decisions during incidents, and communicate effectively with stakeholders.
A continuous improvement mindset, always seeking to refine processes and tools.

What You'll Gain

The chance to significantly impact systems used by millions worldwide.
A truly autonomous and challenging role within a lean, senior team.
Opportunities for continuous learning and professional growth in a cutting-edge environment.
A competitive compensation package, recognizing your expertise and contributions.
The flexibility and freedom of a fully remote, globally distributed work culture.
Direct involvement in shaping the future of our infrastructure and operational excellence.