Senior Market Research Consultant

Are you ready to truly influence business strategy and product development with your insights? We are searching for a Senior Market Research Consultant who thrives on turning complex data into clear, impactful recommendations. At Workday, you won't just analyze numbers; you will be an integral voice, guiding crucial decisions across marketing, product, and operational teams. This is a chance to apply your strategic mind and analytical prowess in a role that promises significant reach and real-world results, all from the comfort of your remote office, anywhere in the world.

Overview

Workday is looking for a Senior Market Research Consultant to join our dynamic team. This pivotal role involves acting as a key internal consultant and program manager, influencing a broad spectrum of initiatives. These range from crucial marketing and strategy development to innovative product evolution, fostering customer loyalty, optimizing internal operations, and spearheading new business ventures. You will collaborate closely with leadership, project teams, and various departmental colleagues to define project objectives and pinpoint essential challenges. We believe in empowering our people, and this position offers a unique opportunity to contribute significantly to our continued success.

Key Responsibilities

As a Senior Market Research Consultant, your days will be diverse and impactful. Here are some of the ways you will contribute:

Function as a strategic internal consultant, guiding various business initiatives.
Lead and manage market research programs, ensuring objectives are clearly defined and met.
Collaborate with leadership and cross-functional teams to identify key challenges and define project scope.
Conduct in-depth analysis of customer experience, market trends, quality metrics, and performance data.
Pinpoint critical performance gaps, operational inefficiencies, and significant opportunities for improvement.
Expertly interpret and translate data from a variety of sources, including dashboards, surveys, Excel, and Tableau.
Formulate clear, concise, and actionable business recommendations that drive strategic decision-making.
Champion and implement initiatives designed to enhance performance and achieve strategic goals.

Requirements

To excel in this role, you will bring a combination of analytical rigor, strategic vision, and collaborative spirit. We are looking for someone with:

Demonstrable experience in market research, strategy consulting, or a related analytical field, with a track record of senior-level impact.
Profound expertise in identifying performance gaps and operational inefficiencies through data analysis.
Exceptional ability to interpret complex data from diverse sources such as customer surveys, performance dashboards, Excel models, and visualization tools like Tableau.
A proven talent for translating intricate data findings into actionable, strategic business recommendations.
Strong program management skills, with an aptitude for defining objectives and managing diverse stakeholders.
Excellent verbal and written communication abilities, capable of presenting complex insights clearly to senior leadership.
A Bachelor's degree in Business, Marketing, Economics, Statistics, or a related quantitative field is highly preferred.

What You'll Gain

Joining Workday means becoming part of a forward-thinking company that values innovation and impact. In this role, you will:

Drive significant strategic decisions and directly influence product and service development at a global leader.
Experience continuous professional growth through challenging projects and collaborative learning opportunities.
Work alongside talented, diverse teams and engage with senior leadership across various departments.
Enjoy the autonomy and flexibility of a fully remote work environment, open to exceptional talent worldwide.
Be part of a culture that invests in your professional journey and champions a healthy work-life balance.