Senior Inside Sales Advisor (Remote/Pacific Time)

Imagine guiding families through one of life's most significant transitions. At A Place For Mom, that's exactly what our Senior Inside Sales Advisors do every single day. We're searching for someone passionate about helping others, a skilled professional ready to re-engage families who have started their journey with us. This fully remote, worldwide opportunity welcomes talent from any location, provided you are committed to working Pacific Time business hours. This isn't just a sales role; it's a chance to provide genuine support, turning early interest into confident decisions and successful move-ins for families seeking senior living solutions. If you thrive in a high-activity environment, we invite you to make a tangible difference with us.

Overview

As a Senior Inside Sales Advisor, you will join A Place For Mom, a leader in senior living advisory services, in a fully remote capacity. This role centers on supporting families who have already engaged with our services, guiding them through the critical final steps of their decision-making process. It is a high-activity, performance-driven position, emphasizing re-engagement, diligent pipeline management, and skillfully converting family interest into successful move-ins. Your consistent follow-up, strong consultative selling abilities, and disciplined execution at every sales stage will be paramount. You will play a vital role in helping families navigate one of their most important life choices, directly impacting both their experiences and our business success.

Key Responsibilities

Pipeline Management: Expertly manage a dedicated pipeline of families who have previously connected with A Place For Mom, providing continuous guidance toward their move-in decision.
High-Volume Engagement: Execute consistent, high-volume outreach across various channels, including phone, text, and email, to effectively re-engage and advance families through their journey.
Outcome Driven Support: Proactively drive positive outcomes by moving families efficiently from initial tours to final decisions. This includes strategically scheduling additional tours and providing new, relevant referrals as needed.
Structured Follow-Up: Apply a structured, diligent follow-up approach to ensure no family is left behind, maintaining momentum throughout the decision process.
Consultative Selling: Utilize strong consultative selling techniques, listening actively and understanding family needs to offer tailored solutions and build trust.
Process Execution: Demonstrate disciplined execution across every stage of the sales process, ensuring accuracy and efficiency in all interactions.

Requirements

We are seeking a seasoned professional with a genuine passion for making a difference. To thrive in this impactful role, you should bring:

A minimum of 4+ years of successful experience in an inside sales role, preferably within a consultative environment.
Demonstrated ability to manage a robust sales pipeline, consistently re-engaging leads and driving conversions to meet performance targets.
Exceptional communication skills, both verbal and written, coupled with active listening abilities.
A high degree of empathy, patience, and compassion, especially when assisting families with sensitive life decisions.
Proven capability to work effectively and independently in a fully remote setting, demonstrating strong self-motivation and organizational skills.
Proficiency with CRM software and other sales productivity tools.
The ability to effectively collaborate with internal teams, adapting quickly to evolving family needs.
Availability to consistently work and support families during Pacific Time business hours is essential.

What You'll Gain

Joining A Place For Mom means more than just a job; it means becoming part of a team dedicated to a noble mission. Here's what you can expect:

Profound Impact: Play a critical role in helping families make one of the most important decisions of their lives, providing guidance and comfort when it's needed most.
Remote Flexibility: Enjoy the freedom and convenience of a fully remote work environment, allowing for a better work life balance. While remote, you will operate within Pacific Time.
Career Growth: Advance your sales career in a senior advisory capacity, enhancing your consultative selling skills and pipeline management expertise.
Supportive Culture: Become part of a collaborative, mission-driven organization that values empathy, integrity, and results.
Competitive Package: Receive a competitive compensation package that recognizes your expertise and contributions.