Senior Customer Activation Manager | Partnerships

Senior Customer Activation Manager | Partnerships

Ever wondered what it takes to power the financial operations of tens of thousands of fast-growing businesses? At Ramp, we are reimagining how companies handle billions in transactions, and we need someone extraordinary to help our newest users hit the ground running. If you love solving complex puzzles and want to shape how partner-referred businesses thrive from day one, this fully remote, worldwide opportunity is calling your name.

Overview

As a Senior Customer Activation Manager focusing on Partnerships, you will spearhead the activation and early growth journey for businesses joining Ramp through our partner network. Because you are joining this team early on, your voice and strategy will directly build and refine our entire Partner Success playbook. You will own problems from end to end, making consequential decisions that influence massive financial workflows.

Key Responsibilities

  • Drive the end-to-end activation and early growth strategy for partner-referred customers.
  • Partner closely with external networks to ensure a seamless onboarding experience.
  • Design, test, and iterate on scalable Partner Success programs from the ground up.
  • Identify adoption bottlenecks and implement proactive solutions to accelerate time-to-value.
  • Collaborate with cross-functional product and engineering squads to relay critical customer feedback.

Requirements

  • Demonstrated track record of scaling customer success or activation motions in fast-paced tech environments.
  • High agency, extreme urgency, and a natural bias toward building systems from scratch.
  • Deep curiosity about financial technology and business spend management.
  • Exceptional communication skills with the ability to build trust rapidly.
  • A builder mentality that prioritizes what you have achieved over where you studied.

What You'll Gain

  • The chance to define a core revenue and growth function at a high-velocity category leader.
  • Complete location independence with a fully remote, worldwide work culture.
  • Direct mentorship and collaboration with elite builders who value slope over intercept.
  • Tangible impact on how over seventy thousand companies manage billions in capital.

How to Apply

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