Sales Engineer, EMEA

Hey there! Are you passionate about helping developers and security teams streamline their work, cutting out the busywork so they can ship amazing products faster? Do you thrive on being the go-to technical expert, building strong relationships that span from initial evaluation to long-term success? If you're ready to make a significant impact across Europe, working with some of the most innovative companies around, then we might just have your next big opportunity at Socket.

Overview

Socket is revolutionizing how organizations safely manage open-source code. We're trusted by industry leaders like Anthropic, xAI, Figma, and Vercel, and our customers truly love what we do. Founded by Feross Aboukhadijeh, an open-source maintainer whose software sees over a billion downloads monthly, Socket has secured an impressive $125M in funding from top-tier angels and security leaders. We're now on the hunt for a talented Sales Engineer to champion our growth across the EMEA region. This is a unique, fully remote role where you’ll wear two hats: you'll be the technical wizard during pre-sales, guiding prospects through our solutions, and then become a trusted partner post-sale, ensuring our customers achieve fantastic results. You’ll truly be the bridge connecting potential with lasting value. This is a fully remote, worldwide opportunity.

Key Responsibilities

As our Sales Engineer for EMEA, your day will involve a dynamic mix of technical engagement and customer advocacy:

Technical Sales & Product Demonstrations: Lead engaging technical discussions and showcase Socket's powerful capabilities through compelling product demonstrations, always tailoring them precisely to a prospect's unique challenges.
Proof of Concept (POC) Execution: Architect and implement effective Proofs of Concept (POCs), empowering potential clients to thoroughly evaluate Socket's value and integration seamlessly into their workflows.
Problem Solving & Objection Handling: Skillfully address technical inquiries and objections, provide swift troubleshooting, and proactively build collaborative relationships with prospects.
Customer Success & Expansion: Partner with existing clients to ensure their ongoing success and maximize their utilization of Socket, acting as their primary technical advisor. Identify opportunities for expanding Socket's usage within customer accounts, supporting renewal and upsell efforts with technical insights.
Product Feedback & Advocacy: Gather valuable product feedback from customers and prospects, relaying crucial insights to our product and engineering teams to help shape future development.
Content Contribution: Contribute to the creation of technical content, including documentation, best practices guides, and solution briefs, to empower both our sales team and our users.
Cross-functional Collaboration: Collaborate closely with sales, product, and engineering teams to ensure a seamless customer journey from initial contact through sustained success.

Requirements

Proven experience as a Sales Engineer or Solutions Architect, specifically within the B2B SaaS space.
Strong technical background in software development, cybersecurity, or open source security.
Exceptional communication and presentation skills, capable of articulating complex technical concepts clearly to both technical and non-technical audiences.
Demonstrated ability to design and execute successful Proofs of Concept (POCs) and navigate complex technical sales cycles.
Experience working with developer tools, security tools, or application security is a significant advantage.
A proactive, problem-solving mindset with a genuine passion for customer success.
Fluency in English is essential; additional European languages are a definite plus.
Ability to work independently and manage multiple priorities in a fast-paced, fully remote environment.

What You'll Gain

The chance to significantly influence Socket's growth in a key market.
Work alongside a team of brilliant minds, including a founder with deep open-source roots and a company backed by substantial funding.
A truly hybrid role that expands your skillset in both pre-sales and customer success, offering diverse challenges daily.
Be part of a rapidly evolving company making a real difference in the world of open source security.
A flexible, fully remote work environment, allowing you to thrive from anywhere in the world.
Opportunities for continuous learning and professional development within a high-growth tech environment.