Sales Director, Retail (Worldwide Remote)

Imagine shaping the future of customer interactions for some of the world's biggest retail brands. Here at Sierra, we're not just building AI; we're crafting tools that empower businesses to create genuinely human connections at scale. As our new Sales Director for Retail, you'll be at the forefront of this transformation, driving strategic growth and partnering with innovative retailers across the globe. This isn't just another sales job; it's an opportunity to join a pioneering team, backed by visionary founders, and make a tangible impact on how customers experience the brands they love. Ready to lead the charge in a fully remote, worldwide role that challenges and rewards in equal measure?

Overview

At Sierra, we are dedicated to transforming customer experiences through cutting-edge AI. While our roots are in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney, this particular role offers the flexibility of a fully remote, worldwide opportunity. Our culture is built on core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. You'll be joining a team co-founded by industry giants Bret Taylor (Board Chair of OpenAI, former co-CEO of Salesforce, CTO of Facebook, co-creator of Google Maps) and Clay Bavor (18 years at Google, led Google Labs, AR/VR, and Google Workspace). The Retail team at Sierra is actively partnering with a significant and expanding number of retailers, eager to bring our innovative solutions to market.

Key Responsibilities

Lead and execute strategic sales initiatives within the retail sector globally.
Drive significant revenue growth by securing new enterprise accounts and expanding existing partnerships.
Build and nurture strong relationships with key decision makers at leading retail organizations.
Develop and implement effective sales strategies, aligning with Sierra's overall business objectives.
Collaborate closely with product, marketing, and customer success teams to ensure a seamless customer journey.
Provide accurate sales forecasting and comprehensive pipeline management.
Represent Sierra at industry events and conferences, acting as a thought leader in retail AI.

Requirements

Proven track record of exceeding sales targets in enterprise software or AI solutions for the retail industry.
Extensive experience selling complex technology solutions to large retail organizations.
Demonstrated ability to build, lead, and grow a robust sales pipeline.
Strong understanding of the retail landscape, its unique challenges, and emerging technological trends.
Exceptional communication, presentation, and negotiation skills.
Ability to thrive in a fast paced, dynamic, and fully remote work environment.
Bachelor's degree in Business, Marketing, or a related field; MBA preferred.

What You'll Gain

The chance to significantly influence the future of customer experience with AI in the retail sector.
Work alongside visionary founders and a team of world class experts.
Be part of a rapidly growing, innovative company poised for massive impact.
A collaborative and supportive remote work culture valuing trust and craftsmanship.
Opportunities for continuous professional development and career advancement.
Competitive compensation package and comprehensive benefits.