Sales Development Representative II, Local Independent Grocery

Ever wondered about the magic behind getting fresh groceries from your favorite local independent store delivered right to your door? At Instacart, we're deeply invested in making that happen for communities everywhere. We believe everyone deserves access to the food they love, and we're passionate about empowering local businesses in the process. We're actively seeking a dynamic and highly motivated Sales Development Representative II to join our growing team. If you thrive on connecting with people, building relationships, and are eager to make a tangible impact by bringing the Instacart platform to beloved independent grocers, then this unique, fully remote, worldwide opportunity might be exactly what you've been searching for.

Overview

As a Sales Development Representative II focusing on Local Independent Grocery, you will be on the front lines of our expansion efforts. This role is crucial for identifying, engaging, and qualifying potential new grocery partners, specifically targeting smaller, independent chains and single-location stores. You'll be instrumental in laying the groundwork for successful partnerships that connect more shoppers with the diverse offerings of local grocers. Your proactive approach and excellent communication skills will drive the initial stages of our sales cycle, directly contributing to Instacart's mission of transforming the grocery industry.

Key Responsibilities

Proactively research and identify new independent grocery store leads through various channels, ensuring alignment with Instacart's strategic growth objectives.
Execute targeted outreach campaigns across multiple platforms, including cold calling, emailing, and social selling, to engage decision-makers at prospective grocery partners.
Articulate the unique value proposition of partnering with Instacart, tailoring your message to resonate with the specific needs and aspirations of local independent grocers.
Skillfully qualify leads, conducting discovery conversations to assess their needs, challenges, and potential fit for the Instacart platform.
Schedule high-quality initial meetings and demonstrations for our Account Executives, ensuring seamless transitions in the sales pipeline.
Maintain meticulous records of all sales activities and prospect interactions within our CRM system, ensuring data accuracy and contributing to sales intelligence.
Collaborate closely with Account Executives and Sales leadership to refine strategies, share insights, and optimize the overall sales development process.
Continuously learn about the grocery industry, market trends, and Instacart's evolving product offerings to enhance your outreach and qualification effectiveness.

Requirements

At least 1-2 years of proven experience in a Sales Development Representative (SDR) or Business Development Representative (BDR) role, preferably within a B2B SaaS, marketplace, or retail technology environment.
Demonstrated success in consistently exceeding quota and hitting key performance indicators (KPIs) in previous roles.
Exceptional verbal and written communication skills, with a natural ability to build rapport and clearly articulate complex ideas.
Strong active listening skills and a genuine curiosity to understand prospect needs and business challenges.
Proficiency with CRM software (e.g., Salesforce) and sales engagement platforms (e.g., Salesloft, Outreach).
A resilient and persistent attitude, comfortable with prospecting and navigating gatekeepers.
Self-motivated, highly organized, and capable of managing multiple priorities in a fast-paced, dynamic environment.
Ability to work effectively in a remote team setting, demonstrating strong self-discipline and accountability.

What You'll Gain

The chance to make a significant impact at a company that is fundamentally changing how people access groceries and support local businesses.
Work with a "Flex First" approach, enjoying the flexibility to choose where you do your best work, while staying connected through regular team events.
Opportunities for professional growth and career advancement within a rapidly expanding global organization.
A supportive and collaborative team culture that values innovation, diverse perspectives, and continuous learning.
Competitive compensation, comprehensive benefits, and a package designed to support your well-being.
Be part of a mission-driven company that prioritizes access to food and creating flexible earning opportunities for shoppers.