Sales Development Representative, API/CPaaS (Network Powered Solutions)

Are you ready to dive headfirst into the exhilarating world of cloud communications? Imagine helping global brands connect with their customers and partners in groundbreaking ways, building experiences that truly transform how businesses operate. We are talking about everything from instant ride-share connections to remote patient monitoring and robust identity verification processes. If you are a driven individual with a knack for uncovering new opportunities and a passion for technology, Vonage is looking for you! We need a dynamic Sales Development Representative to join our team and make a tangible impact on our growth story, focusing on the exciting Network Powered Solutions vertical.

Overview

Vonage is at the forefront of the rapidly expanding $10B+ communications API market, empowering businesses to create custom omnichannel communication structures. Our innovative API solutions enable organizations to engage with customers on their preferred schedules and channels, including voice, video, and messaging. As a Sales Development Representative, you will play a crucial role in our mission. You will be instrumental in identifying, creating, and qualifying new sales opportunities specifically within the Network Powered Solutions (NwPS) vertical. This means engaging with key players in the Telecom Ecosystem, such as mobile network operators and virtual network operators, to drive Vonage's continued expansion. This is a fully remote, worldwide opportunity, offering you the flexibility to contribute from anywhere.

Key Responsibilities

Proactively research and identify new business opportunities within the Network Powered Solutions vertical and the broader Telecom Ecosystem.
Engage potential clients through various channels, including targeted cold calling, email outreach, and professional networking platforms, to initiate meaningful conversations.
Conduct initial discovery calls to understand prospect needs, challenges, and potential alignment with Vonage's API and CPaaS solutions.
Qualify leads thoroughly, determining their readiness, budget, authority, and need for our offerings, ensuring a high quality pipeline for the sales team.
Accurately document all activities and maintain up-to-date information in our CRM system.
Collaborate closely with Account Executives to strategize on target accounts and ensure a seamless handover of qualified opportunities.
Consistently meet or exceed monthly and quarterly quotas for qualified meetings and pipeline generation.
Stay informed on industry trends, competitive landscape, and Vonage's evolving product suite to effectively articulate our value proposition.

Requirements

A proven track record of success, ideally in a sales development, lead generation, or similar business development role, with at least one year of experience.
Exceptional verbal and written communication skills, with the ability to articulate complex technical concepts in an understandable way.
A strong interest in cloud communications, APIs, CPaaS, and the telecommunications industry, particularly the Mobile Network Operator (MNO) and Virtual Network Operator (VNO) space.
High level of resilience, persistence, and a proactive, results-oriented mindset.
Comfortable making a high volume of outbound calls and managing multiple outreach campaigns simultaneously.
Familiarity with CRM software (e.g., Salesforce) and sales engagement tools.
Ability to work autonomously and effectively as part of a distributed, global team.
A desire to learn, grow, and contribute to a fast-paced, innovative environment.

What You'll Gain

Be part of a global leader in the rapidly expanding cloud communications API market.
Significant professional development and career advancement opportunities within a dynamic sales organization.
Exposure to cutting-edge communication technologies that are shaping the future of business interaction.
The chance to make a direct impact on Vonage's growth and contribute to major business wins.
Work in a collaborative, supportive, and innovative remote-first environment with colleagues from around the world.
Develop invaluable skills in prospecting, lead qualification, and strategic account engagement.