Have you ever wanted to make a profound difference in patients lives without stepping foot in a traditional clinical setting? At North Memorial Health, we are searching for an empathetic and dedicated Registered Nurse to join our team as an RN Care Access and Triage professional. This is a fully remote, worldwide opportunity that empowers you to deliver exceptional care and guidance from the comfort of your home. You will be stepping into an inclusive environment where your unique voice is valued and your professional growth is actively championed.

Overview

As part of our dynamic health team, you will serve as a vital first point of contact for patients seeking medical guidance. Our system includes two major hospital locations and a wide network of clinics and urgent care centers, meaning your reach will be expansive. You will use your clinical expertise to assess symptoms, provide accurate triage, and direct patients to the appropriate level of care while upholding our core values of empathy, courage, and teamwork.

Key Responsibilities

Conduct thorough telephone assessments and triage patients based on established clinical protocols.
Provide reliable health education, self-care guidance, and symptom management advice.
Coordinate timely patient appointments and referrals across our expansive network of primary and specialty clinics.
Document all patient interactions accurately within the electronic health record system.
Collaborate seamlessly with physicians, urgent care teams, and other healthcare providers to ensure continuity of care.

Requirements

Current, active Registered Nurse license in good standing.
Proven clinical experience in triage, emergency care, urgent care, or a related setting.
Exceptional active listening and critical thinking skills.
Strong computer literacy and the ability to navigate multiple digital tools simultaneously.
A quiet, dedicated home office space with a reliable high-speed internet connection to support remote work.