About Botrista

At Botrista, we're not just making drinks; we're crafting the future of beverage service. Our intuitive, nature-guided drink-making technology empowers restaurants and businesses to effortlessly expand their menus, creating exciting new revenue streams without added complexity. Recognized as one of the Best California Startups in 2023, our unique solutions are establishing a new industry category applicable across diverse cuisines, demographics, and business models. With our rapid nationwide machine deployment, we're delivering extraordinary beverage experiences to customers everywhere. Join our passionate team as we continue to innovate and grow!

The Role: Revenue Operations Analyst

Ever wondered what truly fuels a company's success? At Botrista, we know it's all about understanding the intricate dance of data that drives revenue, keeps customers happy, and fosters sustainable growth. We're on a mission to reshape beverage culture, bringing innovative, nature-guided drink-making technology to establishments everywhere. Imagine a world where expanding a menu is as simple as a touch; that's the magic we create. Now, we're searching for someone brilliant to help us decode the financial story behind that magic. If you love digging deep into numbers and translating them into actionable insights, then keep reading. This could be your chance to make a tangible impact on a fast-growing, award-winning startup.

Are you a highly analytical, commercially minded individual with a knack for transforming data into strategic insights? Botrista is excited to welcome a Revenue Operations Analyst to our fully remote, worldwide team. In this pivotal role, you will help us deepen our understanding of what truly drives revenue growth, customer performance, retention, and overall profitability across our business. Reporting directly to the Revenue Operations Manager, you will serve as a crucial analytical resource, collaborating closely with our Revenue Operations, Commercial Planning, and Finance departments. You will connect vital data points from Sales, Account Management, customer performance metrics, machine deployments, operational efficiency, and financial outcomes to identify key trends, thoroughly explain performance fluctuations, pinpoint exciting opportunities, and mitigate potential risks. Your expertise will be instrumental in supporting better, data-driven decision-making throughout the company.

Key Responsibilities

Develop and maintain robust reporting and dashboards to track key revenue metrics, customer lifecycle performance, and operational efficiency.
Conduct deep-dive analyses into sales performance, customer churn, retention drivers, and profitability across various segments and product lines.
Collaborate with Sales and Account Management teams to forecast revenue and identify areas for improvement in sales processes and customer engagement strategies.
Analyze the impact of new machine deployments and operational changes on revenue and customer satisfaction.
Partner with the Finance team to align revenue projections with financial planning and analysis.
Uncover root causes for performance variations and proactively communicate insights to stakeholders across departments.
Support strategic initiatives by providing data-backed recommendations for pricing, packaging, and market expansion.
Ensure data integrity and consistency across various revenue-related systems and datasets.
Contribute to the continuous improvement of our data infrastructure and analytical methodologies.

Requirements

Proven experience in a Revenue Operations, Business Intelligence, or Financial Analyst role, preferably within a fast-paced technology or SaaS environment.
Strong analytical skills with the ability to interpret complex data sets, identify trends, and draw actionable conclusions.
Proficiency in data visualization tools (e.g., Tableau, Power BI, Looker) and advanced Excel modeling.
Experience with CRM systems (e.g., Salesforce) and ERP systems.
Excellent communication skills, both written and verbal, for presenting findings to technical and non-technical audiences.
A proactive, problem-solving mindset with a keen eye for detail.
Ability to work independently and collaboratively in a remote team environment across different time zones.
Bachelor's degree in Business, Finance, Economics, Statistics, or a related quantitative field.

What You'll Gain

The opportunity to make a significant impact on a rapidly growing, award-winning global startup.
Work with cutting-edge technology that is creating a new category in the food and beverage industry.
Be a part of a dynamic, supportive, and innovative team that values collaboration and new ideas.
Develop deep expertise in revenue operations, commercial planning, and strategic financial analysis.
Enjoy the flexibility and autonomy of a fully remote work environment, connecting with colleagues from around the world.
Competitive compensation and benefits package.
Continuous learning and professional development opportunities.