Recovery Team Lead, CorVel

Are you a natural leader with a keen eye for detail, eager to make a significant impact from anywhere in the world? CorVel is searching for a dynamic Recovery Team Lead to guide our dedicated team. This isn't just about managing tasks; it's about diving deep into claims audit data, optimizing processes, and championing solutions that genuinely enhance how we serve our clients. If you thrive on proactive problem-solving and empowering a team, all while enjoying the flexibility of a fully remote setup, then this incredible global opportunity might be perfect for you.

Overview

CorVel is excited to announce an opening for a Recovery Team Lead. This is a crucial, fully remote role, open to talented professionals worldwide, where you will analyze and monitor complex claims audit data across various platforms. You'll be the driving force behind your team's daily assignments, ensuring prompt and precise processing of requests, internal audits, and claims. Your mission will include reducing response times and proactively resolving potential issues, ultimately elevating our service delivery to customers.

Key Responsibilities

As a Recovery Team Lead, your daily efforts will shape our success. Here’s what you'll be doing:

Guiding team performance by clearly defining standards and deadlines, measuring achievements, and providing constructive feedback.
Fostering a positive team environment through exemplary leadership and accountability, helping each member reach their full potential.
Collaborating with leadership to gather intricate information from various financial, clinical, and operational systems and data sources.
Assisting with the accurate pricing of claims in accordance with existing provider contracts.
Managing and prioritizing team workloads to ensure all internal and external requests, interdepartmental quality audits, and claims processing are handled efficiently and on time.
Working proactively to reduce response times and mitigate future inquiries or escalations.
Taking ownership of challenges and developing effective solutions to enhance overall departmental activities.
Maintaining a constant focus on improving how we deliver outstanding service to our customers.

Requirements

We are looking for someone who brings a unique blend of skills and experience:

Proven experience in a lead or supervisory role, preferably within claims, auditing, or a related financial or healthcare operations setting.
Exceptional analytical abilities with a strong aptitude for working with complex data and multiple platforms.
Demonstrated leadership skills, capable of motivating a team and fostering individual growth.
Excellent communication skills, both written and verbal, for interacting with team members, leadership, and external partners.
A proactive mindset, consistently identifying problems and crafting effective solutions.
Strong organizational skills and the ability to manage competing priorities effectively.
Proficiency with relevant software and data analysis tools.

What You'll Gain

Joining CorVel means becoming part of a forward-thinking company that values its people. Here’s what you can expect:

The opportunity to lead a vital team and make a tangible impact on our operations and customer satisfaction.
A truly flexible, fully remote work environment, allowing you to thrive professionally from anywhere in the world.
Access to resources and support for your professional development and career growth.
A collaborative and supportive company culture where your contributions are recognized and valued.
The chance to innovate and implement improvements that directly benefit our customers and our team.