Product Owner III, Digital Insurance Experience (Worldwide Remote)

Ever dreamt of truly shaping how millions of people engage with essential services online? As a Product Owner III at Liberty Mutual, you won't just dream it, you'll build it. We're on a mission to completely redefine the digital insurance buying journey within our 'I Buy I Sell Consumers Portfolio.' Imagine crafting experiences so intuitive, so seamless, they turn what can be a complex decision into an absolute breeze. You'll lead dynamic Agile teams, turning insightful customer feedback and hard data into innovative features that genuinely make a difference. This role is all about empowering your team, encouraging smart risks, and solving real-world problems with cutting-edge technology. If transforming customer insights into powerful digital solutions truly excites you, then let's talk.

Overview

Join our innovative team at Liberty Mutual as a Product Owner III and become a pivotal force in evolving how customers purchase insurance online. This is a unique opportunity to significantly influence the future of our digital experience within the 'I Buy I Sell Consumers Portfolio.' You will guide cross-functional Agile product teams, focusing on developing intuitive, engaging, and seamless experiences that simplify the entire insurance buying process. We leverage deep customer insights, behavioral analytics, and continuous experimentation to identify key opportunities, reduce friction in the buying journey, and deliver tangible business value. This is a fully remote position, open to talented individuals from anywhere in the world.

Key Responsibilities

You will establish a compelling product vision and ensure its tight alignment with strategic priorities, working closely with various stakeholders.
You play a significant role in developing the broader portfolio vision.
Your communication skills will be key as you articulate the product strategy to your dedicated squad and to other teams across the portfolio and organization.
Drive the product backlog, prioritizing features based on business value, customer feedback, and technical feasibility.
Define clear user stories and acceptance criteria that guide development efforts.
Collaborate continuously with engineering, design, and other cross-functional teams to deliver high-quality, impactful products.
Utilize data and analytics to inform product decisions, identify opportunities for improvement, and measure success.
Foster a culture of experimentation, continuous learning, and thoughtful risk-taking within your team.
Act as the primary liaison between business stakeholders and the development team, translating business needs into technical requirements.

Requirements

Proven experience as a Product Owner, ideally 5+ years in a senior or lead capacity.
Demonstrated success in launching and iterating on digital products with a strong customer focus.
Deep understanding of Agile methodologies and practices, including Scrum or Kanban.
Expertise in customer journey mapping, user research, and data-driven product development.
Exceptional communication, negotiation, and stakeholder management abilities.
A natural problem solver with an ability to think strategically and execute tactically.
Experience working with remote teams and a distributed environment.
Bachelor's degree in a relevant field, or equivalent practical experience.

What You'll Gain

The chance to make a profound impact on millions of customers globally.
An opportunity to innovate within a leading global insurance company known for its stability and forward-thinking approach.
Work with a talented, supportive, and truly collaborative worldwide team.
Continuous learning and professional development in a dynamic, fast-paced environment.
The autonomy and flexibility of a fully remote role, allowing you to thrive from anywhere.
Contribute to a portfolio with significant business value and strategic importance.