Product Manager, DocSend (Remote, Worldwide)

Imagine being at the forefront of a major evolution for a product used by countless professionals worldwide. DocSend, a beloved part of the Dropbox family, is growing beyond its virtual data room roots. We're transforming into a dynamic deal execution platform. This isn't just a role; it's an opportunity to truly shape the future, driving innovation for users across the globe. We're looking for a visionary Product Manager to join our fully remote, worldwide team and guide DocSend through its exciting next phase.

Overview

In this pivotal role, you'll take full ownership of diverse customer experiences within DocSend. This spans everything from essential workflows, such as seamless onboarding and efficient content management, right up to our most ambitious strategic projects, which include pioneering AI-powered document analysis and sophisticated multi-product integrations. You will collaborate intensely with our dedicated Engineering, Design, and Data teams, along with various cross-functional partners. Together, you will unearth genuine customer needs, establish clear priorities, navigate critical product trade-offs, and ultimately transform promising opportunities into exceptional, user-centric experiences. This is a truly end-to-end product leadership position. Success here requires a blend of deep customer empathy, sharp quantitative and qualitative insights, impeccable product judgment, and exceptionally clear communication. You will be instrumental in identifying the most impactful problems and then expertly guiding your team through every stage, from initial discovery all the way to successful launch and ongoing iteration.

Key Responsibilities

Take complete ownership of DocSend's customer-facing product areas from start to finish. This includes discovering customer challenges, formulating comprehensive strategies, setting priorities, overseeing execution, managing launches, tracking performance, and iterating for continuous improvement.
Champion significant, foundational enhancements across various user experiences.
Collaborate actively with engineering, design, and data science colleagues to define product requirements, develop user stories, and ensure a smooth development lifecycle.
Utilize both qualitative research and quantitative data to inform product decisions, validate hypotheses, and measure the impact of features.
Articulate product vision, strategy, and roadmap clearly to a wide range of stakeholders, fostering alignment and excitement.
Act as a strong advocate for the customer, ensuring their voice is central to every product decision.

Requirements

Proven experience as a Product Manager, preferably with exposure to SaaS products or platforms.
Demonstrated ability to own product areas end-to-end, guiding teams from concept to launch and iteration.
Strong analytical skills, comfortable working with data, and capable of translating insights into actionable product strategies.
Exceptional communication, interpersonal, and presentation skills, able to articulate complex ideas clearly to diverse audiences.
A solid understanding of user experience (UX) principles and a customer-centric approach to product development.
Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities effectively.
Familiarity with AI/ML concepts or multi-product integrations is a plus.

What You'll Gain

The chance to make a substantial impact on a rapidly evolving product used by millions worldwide.
Work with a highly collaborative, inclusive, and talented global team.
Opportunities for continuous learning and professional growth within a leading technology company.
A flexible, fully remote work environment that supports work-life integration.
Competitive compensation and a comprehensive benefits package.
Be at the forefront of innovation, contributing to features like AI-powered document analysis.