Product Management Director, Credit Card

Imagine shaping the future of financial security for millions. Here at USAA, we’re not just building products; we’re crafting experiences that genuinely empower our military members and their families. We're looking for a visionary Product Management Director to take the helm of our Credit Card portfolio. This is your chance to lead, innovate, and make a tangible difference in the lives of those who serve our nation, all while enjoying a fully remote, worldwide opportunity.

Overview

As our Product Management Director for Credit Cards, you will play a pivotal role in formulating strategic product and sales recommendations. Your expertise will guide decisions across the entire product lifecycle, grounded in thorough analysis of profitability, market competitiveness, and sales performance. You will be responsible for compiling, analyzing, and interpreting complex data, translating it into strategic and tactical recommendations that enhance business performance. Defining critical business questions and providing insightful answers will be central to your day-to-day work, as you lead the maintenance of existing products and spearhead the development of innovative new offerings. USAA's mission is clear: to empower our members toward financial security through highly competitive products, exceptional service, and trusted advice. We strive to be the top choice for the military community and their families. Embrace a fulfilling career where our core values honesty, integrity, loyalty, and service define every interaction. We proudly support active-duty military spouses, offering remote or hybrid flexibility consistent with applicable policy and business needs.

Key Responsibilities

Formulate comprehensive product and sales strategy recommendations based on in-depth analysis of profitability, market competitiveness, and sales performance.
Drive strategic and tactical decisions by compiling, analyzing, and interpreting diverse data sets related to sales and product performance.
Define key business questions and provide actionable insights that directly contribute to improved business outcomes and member value.
Lead the entire product lifecycle, overseeing the maintenance of current credit card products and spearheading the development of new, innovative offerings.
Collaborate effectively with cross functional teams, including marketing, risk, operations, and technology, to ensure seamless product execution and launch.
Monitor industry trends, competitive landscapes, and regulatory changes to proactively identify opportunities and potential risks for the credit card portfolio.
Develop and present compelling business cases for new product initiatives or significant enhancements to existing products.

Requirements

Bachelor's degree or four years of equivalent work experience in a related field.
Eight or more years of experience in product management, with a significant portion specifically focused on credit card products.
Four or more years of progressive leadership experience, managing complex projects or teams.
Demonstrated ability to formulate and execute product strategy based on robust financial and market analysis.
Proven track record of defining business questions, conducting data analysis, and delivering actionable insights to improve product performance.
Strong understanding of the credit card industry, including market dynamics, regulatory environment, and competitive landscape.
Exceptional communication, presentation, and interpersonal skills, capable of influencing senior stakeholders.
Ability to work effectively in a fully remote, global environment, managing diverse teams and projects across time zones.

What You'll Gain

Joining USAA means becoming part of an organization with a powerful mission, one that truly values its members and employees. You will have the opportunity to lead a critical product line, making a direct impact on the financial well being of military families. This role offers significant professional growth, working within a supportive culture that champions honesty, integrity, loyalty, and service. You will collaborate with talented professionals, tackling complex challenges and driving innovation. We provide a competitive compensation and benefits package, reflecting our commitment to attracting and retaining top talent. Enjoy the flexibility and autonomy of a fully remote position, allowing you to thrive professionally from anywhere in the world.