Overview

Imagine being the very first friendly voice a patient hears when they take that crucial first step toward healing. At Luna Physical Therapy, we are transforming how people access care through our innovative platform. We need a dedicated Part Time Onboarding Associate to join our remote team from anywhere in the world. If you love helping people and want to build a meaningful career in healthcare support, this is your chance to shine.

Key Responsibilities

Handle incoming calls from new and existing patients with warmth and professionalism.
Guide patients smoothly through the intake and onboarding process.
Coordinate and schedule appointments efficiently with our nationwide network of physical therapists.
Answer patient inquiries regarding the onboarding journey and address concerns with empathy.
Maintain accurate records of patient interactions within our digital systems.

Requirements

Exceptional verbal and written communication skills.
A genuine passion for delivering outstanding customer service.
Strong organizational abilities and comfort with modern technology.
Ability to thrive in a fast-paced remote work environment.
Previous call center or customer support experience is a wonderful bonus.

What You'll Gain

The flexibility of a part-time remote schedule that accommodates your lifestyle.
Valuable experience in the rapidly growing telehealth and physical therapy sector.
The chance to work with a supportive and forward-thinking nationwide team.
Real opportunities to grow your career and make a positive daily impact on patient lives.