Patient Collections Research Specialist - Digitech - Remote

Are you someone with a keen eye for detail, a knack for research, and a passion for making a real impact from anywhere in the world? We're on the lookout for a dedicated individual to join our Digitech team as a Patient Collections Research Specialist. This is your chance to play a crucial role in ensuring EMS claims are accurately processed, helping our clients navigate the complex world of medical billing with precision and care.

Overview

Sarnova, a leading company in healthcare, proudly encompasses the Digitech Computer family, alongside Bound Tree Medical, Tri-anim Health Services, and Cardio Partners. Digitech stands out as a premier provider of sophisticated billing and technology solutions for the vital EMS transport sector. Established in 1984, Digitech has continuously refined its cloud-based software platform, creating a robust solution that monitors and streamlines the entire EMS revenue cycle. We leverage our proprietary technology to deliver fully outsourced services, focused on maximizing collections, upholding compliance, and delivering exceptional results for our diverse client base. As our Patient Collections Research Specialist, you will be instrumental in gathering essential patient information and demographics, ensuring claims are resolved and payments processed smoothly. This role demands meticulous accuracy and the ability to manage a significant workload efficiently, all while working remotely from any location globally.

Key Responsibilities

Your day-to-day work will involve important tasks that contribute directly to our success. Here’s a glimpse of what you'll be doing:

Investigate and Update: You will thoroughly research, gather, and diligently update patient demographic information and other supporting details critical for the successful resolution and payment of EMS claims.
Data Entry and Maintenance: Accurately input all retrieved information into patient files and our billing systems, maintaining pristine records.
Process Comprehension: Develop a solid understanding of Digitech’s various internal departments and their workflows, recognizing how each function contributes to the overall process.
Ensure Accuracy: Maintain the highest standards of accuracy in all data entry and research activities to prevent errors and ensure compliance.
Meet Deadlines: Effectively manage your workload to meet crucial deadlines, contributing to the timely processing of claims.

Requirements

To thrive in this role, we are looking for someone with a specific set of strengths:

Detail Orientation: Exceptional attention to detail and a commitment to accuracy are absolutely essential.
Organizational Skills: The ability to manage a heavy workload efficiently and prioritize tasks effectively is critical.
Research Aptitude: A proven capability for thorough and diligent information gathering.
Computer Proficiency: Comfort and skill with data entry, navigating various software applications, and general computer usage.
Problem Solving: A proactive approach to identifying and resolving discrepancies in patient information.
Independent Work Ethic: Given this is a remote, worldwide position, strong self-motivation and the ability to work independently are key.

What You'll Gain

Joining the Digitech team at Sarnova means more than just a job; it’s an opportunity to grow and contribute meaningfully:

Impactful Work: Contribute to a critical function within the EMS transport industry, directly affecting claim resolution and client satisfaction.
Remote Flexibility: Enjoy the freedom and convenience of a fully remote role, allowing you to work from anywhere in the world.
Professional Growth: Develop expertise in medical billing, data research, and healthcare operations within a supportive environment.
Be Part of a Leader: Work with Digitech, a recognized leader known for its innovative technology and exceptional service.
Collaborative Culture: Become a valuable member of a team that values precision, efficiency, and collaboration.