Order Processing Specialist (Remote, Worldwide)

Imagine working for a company where your contributions genuinely matter, and a vibrant, supportive culture isn't just a talking point but a daily reality. Telarus, recently honored by Inc. as a best workplace, truly puts its people first. We're not just any company; we're the #1 global technology solutions distributor, dedicated to empowering our partners with unmatched resources and support. Right now, we're searching for a meticulous and driven Order Processing Specialist to join our dynamic, fully remote team. This is a chance to play a crucial role in our mission, ensuring seamless operations from anywhere in the world.

Overview

As a key member of our LEC Order Processing Team, you will be instrumental in the smooth execution of critical orders for our LEC carriers. This fully remote, worldwide opportunity places you at the heart of our operations, where you'll ensure that technical details and contracts are meticulously prepared and accurately submitted to our suppliers. Your work directly contributes to our commitment to providing the highest quality partner care, facilitating a seamless transition of orders and resolving any issues through effective communication with both internal Telarus teams and external suppliers.

Key Responsibilities

The core of this role involves several crucial responsibilities, all designed to ensure the accurate and timely processing of orders:

Meticulously scrub orders and gather all necessary technical information to prepare comprehensive order packages. This includes ensuring signed contracts, order information gathering forms, and Letters of Agency (LOAs) are complete before submission to suppliers for new and MACD (Moves, Adds, Changes, Deletes) orders.
Execute order processing efficiently for both new and MACD orders, utilizing various supplier systems with precision.
Facilitate the smooth transition of processed orders to our management team, maintaining clear communication throughout the order lifecycle.
Actively coordinate with various internal Telarus teams and external suppliers to promptly identify and resolve any order entry issues, ensuring continuous, seamless communication and operational flow.

Requirements

To thrive in this role, you'll need a strong foundation in detail-oriented work and a proactive approach to problem-solving. While specific years of experience are flexible, a proven track record in order processing, administrative support, or a related field where meticulous data handling and coordination were key is highly valued. You should possess excellent organizational skills, a keen eye for accuracy, and the ability to manage multiple tasks effectively. Strong communication skills are essential for collaborating with various internal teams and external suppliers to ensure smooth order execution and resolution of any potential issues.

What You'll Gain

Joining Telarus means becoming part of a team recognized as a best workplace, where a positive culture truly is a top priority. You'll gain invaluable experience working with the #1 global technology solutions distributor, contributing to our mission of accelerating partner success. We offer a competitive salary and a comprehensive benefits plan designed to support your well-being, including a 401(k) with matching contributions and flexible Paid Time Off. This is an opportunity to grow professionally in a supportive, dynamic, and fully remote environment, making a tangible impact from anywhere in the world.