Operations Service Specialist - Western

Operations Service Specialist - Western

About Us

Are you ready to shake up a traditional industry and help make legal services actually accessible? Here at Proof, we are a fast growing legal tech company founded back in 2017. Thousands of law firms rely on our best in class platform for things like service of process and e filing. We are growing fast, maintaining a steady clip above ten percent, and we want curious, passionate people to join our fully remote team.

Overview

As an Operations Service Specialist focusing on the Western United States, you will sit right at the heart of our operations team. You will partner closely with our internal groups to guarantee a seamless and accurate experience for both our independent server partners and our valued clients. Because this is a fully remote, worldwide opportunity, you get to do meaningful work right from your home office while helping us modernize the legal space.

Key Responsibilities

  • Respond promptly and professionally to independent service providers and clients
  • Ensure high levels of accuracy across daily operational workflows
  • Coordinate closely with internal teams to resolve service requests quickly
  • Maintain smooth communication channels within our bustling marketplace platform

Requirements

  • Strong communication skills and a customer first mindset
  • Comfort working in a fast paced, high growth remote environment
  • Ability to manage multiple tasks and prioritize effectively
  • Familiarity with operations or support roles is a huge plus

What You'll Gain

  • The chance to shape an outdated industry alongside a collaborative team
  • Flexible remote work environment located in the Mountain or Pacific time zones
  • Opportunities for professional growth as our company scales

How to Apply

Click the apply button below to view the full job details and submit your application directly through the employer's official page.

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