Mobile Marketing Operations Manager, Firefox

Company: Mozilla

Are you an operations maestro with a knack for mobile marketing, someone who thrives on optimizing campaigns and ensuring every detail aligns perfectly? Imagine joining a global mission to build a better internet for everyone, not just a select few. Mozilla is seeking a sharp, driven Mobile Marketing Operations Manager for our Firefox team. This is a chance to put your expertise to work on a product used by millions, shaping how we connect with users worldwide and truly making an impact on the digital landscape. If you're ready to tackle exciting challenges from anywhere on the planet, keep reading.

Overview

At Mozilla, we've spent a quarter-century championing an internet built for people, a commitment that drives pioneering brands like Firefox, our privacy-centric web browser. With over 225 million users globally each month, we're not just looking back; we're actively shaping the next 25 years of technology, exploring diverse areas from AI to social media and security. Our core mission remains unwavering: to make the internet a better place for everyone.

As a wholly owned subsidiary of the non-profit Mozilla Foundation, we answer only to our mission, not shareholders. This unique structure empowers us to collaborate with thousands of global volunteers and contributors, delivering open-source software that puts users in control of their online experience.

This role is a pivotal part of the Firefox Product Marketing team. You'll work across various functions, including Product, Marketing, and Creative teams, focusing on acquisition, activation, engagement, and retention strategies. This is a fully remote, worldwide opportunity, inviting talent from every corner of the globe to contribute to our impactful mission.

Key Responsibilities

Manage the end-to-end operational execution of mobile marketing campaigns for Firefox, ensuring seamless deployment across various channels.
Oversee campaign setup, tracking, and reporting, providing insightful analysis on performance metrics and identifying areas for optimization.
Collaborate closely with Product, Marketing, and Creative teams to align operational efforts with strategic goals for user acquisition, activation, engagement, and retention.
Implement and manage marketing technology tools and platforms essential for mobile campaign success.
Monitor and manage mobile marketing budgets, ensuring efficient allocation of resources and adherence to financial guidelines.
Establish and maintain best practices for mobile marketing operations, focusing on efficiency, scalability, and data accuracy.
Conduct A/B testing and experimentation to refine campaign strategies and improve overall effectiveness.
Ensure all mobile marketing activities comply with data privacy regulations and internal policies.
Act as a key liaison with external vendors and partners for mobile marketing tools and services.

Requirements

Several years of proven experience in mobile marketing operations or a similar role, ideally within a global tech or consumer product company.
Solid understanding of mobile advertising platforms, campaign management tools, and analytics systems.
Demonstrated ability to manage complex projects, from planning and execution to performance analysis and optimization.
Proficiency in data analysis and reporting, with a keen eye for detail and the ability to translate insights into actionable recommendations.
Strong communication and interpersonal skills, essential for effective collaboration across diverse global teams.
Experience working with creative and product development teams in an agile environment.
A self-starter with a proactive approach, capable of thriving in a fast-paced, remote-first work setting.
Bachelor's degree in Marketing, Business, or a related field, or equivalent practical experience.

What You'll Gain

The chance to contribute to a mission-driven organization dedicated to a better, more human internet.
Work with a highly talented and passionate global team, fostering a culture of innovation and collaboration.
Opportunity to make a significant impact on a flagship product used by millions worldwide.
A truly flexible, fully remote work environment, empowering you to achieve work-life harmony from anywhere.
Engage in challenging and rewarding work that expands your skills and career trajectory in mobile marketing operations.
Competitive compensation and benefits package.