Manager, Sales Administration (Remote)

Imagine a role where your organizational prowess and keen eye for detail empower a global team to achieve incredible client outcomes. That's precisely what you'll find as our new Manager, Sales Administration at BCD Travel. We're on the hunt for a proactive problem-solver, someone who thrives on enabling efficiency and ensuring seamless operations for our Global Program Optimization (GPO) team. If you're ready to connect, collaborate, and truly make an impact from anywhere within the UK, Germany, Spain, France, or the Netherlands, then your journey with BCD Travel begins right here.

Overview

This is a fantastic opportunity for a dedicated professional to join BCD Travel as a Manager, Sales Administration. This is a fully remote role, open to candidates currently residing in the United Kingdom, Germany, Spain, France, or the Netherlands. In this critical position, you will serve as the indispensable backbone for our Global Program Optimization (GPO) team, providing essential day-to-day support that directly contributes to their ability to operate effectively and deliver outstanding results for our clients. You will play a vital part in managing the retention lifecycle, meticulously tracking progress, and reporting on sales pipeline activities to ensure continuous improvement and strong client relationships.

Key Responsibilities

You will be the primary point of contact for the GPO team, providing crucial daily support across various activities. This includes assisting with complex RFP and bid avoidance processes, generating ad hoc reports, preparing presentations, managing data entry, and offering expert guidance and support for our CRM system.
Take charge of the GPO team's central Outlook inbox. This involves promptly responding to incoming retention inquiries, efficiently assigning them to the appropriate team members, actively managing their progress, and ensuring that all resolved communications are properly archived.
Master our company's CRM platform, diligently documenting and supporting every stage of sales activity to maintain accurate and up-to-date records.
Develop and deliver insightful reports tailored to specific parameters and frequencies, ensuring senior leadership receives timely and accurate information to inform strategic decisions.
Provide comprehensive assistance in the lifecycle management of Corporate Travel Opportunities (CTOs) within the CRM system. This includes accurately opening, updating, and closing records as required, ensuring a smooth and consistent process.

Requirements

Demonstrated experience in a sales administration, sales support, or a similar operational role, ideally within a global or fast-paced environment.
Proficiency in CRM systems (e.g., Salesforce, Microsoft Dynamics) with a strong understanding of sales pipeline management and reporting functionalities.
Exceptional organizational skills and a keen eye for detail, capable of managing multiple priorities and meeting deadlines consistently.
Excellent written and verbal communication skills, enabling clear and effective interaction with team members and senior leadership.
A proactive approach to problem-solving, with the ability to anticipate needs and provide solutions before they become issues.
Strong analytical skills, with experience in data entry, reporting, and presentation creation.
Comfortable working independently in a remote setting while remaining a collaborative and engaged team player.
Residency in the United Kingdom, Germany, Spain, France, or the Netherlands is required for this remote position.

What You'll Gain

Joining BCD Travel means becoming part of a truly global team where growth, connection, and collaboration are at the heart of everything we do. You will have the opportunity to make a tangible impact, contributing directly to the success of our Global Program Optimization team and our clients worldwide. We offer a supportive and dynamic work environment, fostering continuous learning and professional development. This fully remote role provides the flexibility you need to thrive, allowing you to balance your professional ambitions with your personal life, all while celebrating achievements with colleagues from around the globe.