Manager DevOps Engineering (Observability & Developer Experience)

Imagine guiding the technical vision for how our engineers build, deploy, and understand their applications. That's what you'll do at Cision as our Manager DevOps Engineering, focusing keenly on Observability and Developer Experience. We're searching for a leader passionate about making complex systems transparent and empowering developers with the best tools. If you love fostering a culture where efficiency and insight drive innovation, while working with a global team, this role is truly for you.

Overview

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.

Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you.

We are looking for a Manager DevOps Engineering (Observability & Developer Experience) to take ownership of two key areas within our engineering operations. This is a fully remote, worldwide opportunity. You will work closely with engineering teams responsible for our observability platform and developer tools, helping to ensure our systems are reliable and our developers are empowered with efficient workflows. In this role, you will shape the technical direction for monitoring, logging, CI/CD, and automation initiatives across our entire organization.

Key Responsibilities

Lead, mentor, and guide engineering efforts focused on observability platforms, ensuring robust monitoring, logging, tracing, and alerting solutions are in place.
Drive the strategy and implementation of best practices for developer experience, including streamlined CI/CD pipelines, automated testing, and efficient deployment processes.
Collaborate closely with various engineering teams to understand their needs, integrate DevOps practices, and foster a culture of shared ownership for system reliability and performance.
Architect and implement scalable, reliable, and secure infrastructure solutions on cloud platforms, leveraging Infrastructure as Code principles.
Evaluate, recommend, and integrate new tools and technologies that enhance our observability stack and developer productivity.
Develop and maintain comprehensive documentation, runbooks, and playbooks for operational procedures and system architectures.
Act as a subject matter expert for incident response, root cause analysis, and post-mortem processes, continuously improving system resilience.
Champion a proactive approach to performance tuning, capacity planning, and cost optimization across all engineering systems.

Requirements

Extensive professional experience in DevOps, Site Reliability Engineering (SRE), or a related role, with a significant portion in a leadership or managerial capacity.
Deep expertise in designing, implementing, and managing observability platforms, including proficiency with tools like Prometheus, Grafana, ELK stack (Elasticsearch, Logstash, Kibana), Datadog, Splunk, or similar.
Proven track record of improving developer experience through advanced CI/CD pipelines, automation frameworks, and developer tooling.
Strong background in cloud platforms such as AWS, Azure, or GCP, including experience with containerization technologies like Docker and orchestration with Kubernetes.
Proficiency with Infrastructure as Code (IaC) tools like Terraform or CloudFormation.
Solid scripting and programming skills in languages such as Python, Go, or Shell.
Exceptional problem-solving abilities and a strategic mindset for tackling complex technical challenges.
Excellent communication, interpersonal, and collaboration skills, with the ability to influence and inspire cross-functional teams in a remote environment.
A passion for continuous learning and staying updated with the latest industry trends and best practices in DevOps and SRE.

What You'll Gain

The opportunity to significantly impact critical engineering functions on a global scale.
A collaborative and innovative work environment where your ideas are truly valued.
Continuous professional growth and development, tackling fascinating technical challenges.
Work with cutting-edge technologies and shape the future of our engineering operations.
The flexibility and autonomy of a fully remote role within a supportive, inclusive culture.
A chance to empower impactful communication for leading brands worldwide.