Manager, Ad Operations (Worldwide Remote)

Are you someone who thrives at the intersection of leadership and cutting-edge programmatic advertising? Do you enjoy guiding a team, optimizing complex campaign flows, and driving efficiency in a fast-paced environment? StackAdapt is looking for a passionate leader to join our global Ad Operations team. This is a chance to truly shape how campaigns are launched, delivered, and perfected, all while coaching a talented group of specialists. If you're ready to combine your deep programmatic know-how with a passion for continuous improvement, this fully remote opportunity could be your next big step.

Overview

StackAdapt stands as a premier technology company, empowering marketers to precisely reach, engage, and convert audiences. Our AI-powered Marketing Platform delivers 465 billion automated optimizations every second, seamlessly connecting brand and performance marketing for measurable results across the entire customer journey. Forward-thinking marketers consistently choose StackAdapt to orchestrate high-impact campaigns across diverse programmatic advertising and marketing channels.

As the Manager, Ad Operations, you will be a pivotal member of our Ad Operations team. You'll lead a group of dedicated Ad Operations Specialists, guiding them through campaign setup, meticulous QA, effective troubleshooting, proactive pacing, and crucial optimization support across all our programmatic channels. Reporting directly to the Director of Ad Operations, your expertise will be instrumental in ensuring campaigns launch accurately, deliver with maximum effectiveness, and are underpinned by robust operational processes. This is a unique opportunity for an individual who loves blending people leadership with profound programmatic expertise and a steadfast commitment to continuous improvement. As our team evolves from manual campaign execution towards a more automated and optimization-focused model, you will play a critical role in coaching and developing our specialists. This is a fully remote position, open to talented individuals worldwide.

Key Responsibilities

Lead, mentor, and develop a team of Ad Operations Specialists, fostering a culture of excellence and continuous learning.
Oversee the accurate and timely setup, launch, and delivery of programmatic campaigns across various channels.
Establish and refine operational processes, ensuring high standards for campaign QA, troubleshooting, pacing, and optimization support.
Collaborate closely with internal teams, including Sales, Client Services, and Product, to address operational challenges and improve workflows.
Drive initiatives aimed at enhancing automation and efficiency within Ad Operations, contributing to a more scalable model.
Provide expert guidance and hands-on support for complex campaign issues, acting as a primary point of escalation.
Monitor team performance against key metrics, providing regular feedback and identifying areas for development.
Stay current with industry trends, best practices, and new technologies in programmatic advertising and ad operations.

Requirements

Proven experience in programmatic advertising, specifically within an Ad Operations function, demonstrating deep understanding of DSPs, ad servers, and verification tools.
Prior experience in a leadership or management role, successfully leading and developing a team of professionals.
Strong analytical and problem-solving skills, with the ability to diagnose complex campaign issues and implement effective solutions.
Exceptional communication and interpersonal skills, capable of building strong relationships internally and externally.
A proactive and continuous improvement mindset, always seeking ways to enhance efficiency and optimize performance.
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
Comfortable working remotely and collaborating with a globally distributed team.

What You'll Gain

The opportunity to lead a critical function within a rapidly growing, leading-edge AdTech company.
Significant impact on operational strategy and the future direction of our Ad Operations team.
Exposure to innovative AI-powered marketing technology and the chance to shape its application.
A collaborative, supportive, and globally connected work environment.
Professional growth and development opportunities in a company committed to employee success.
The flexibility and autonomy of a fully remote role with a worldwide reach.