Ready to make a real impact from anywhere in the world?

Ever dreamed of a role where your financial expertise truly makes a difference, all from the comfort of your own home, anywhere in the world? Carrington is building an incredible team, and we’re on the hunt for a sharp, detail-oriented individual to step into our Loan Servicing Special Loans Specialist position. This isn't just another job; it's a chance to apply your meticulous eye to complex loan products, ensuring accuracy and compliance for our valued customers and investors. If you thrive on precision and love unraveling the intricacies of special loan types, then keep reading, because this might just be the perfect fit for your next career move.

Overview

As a Loan Servicing Special Loans Specialist, you'll be a vital part of our remote team, providing essential support for a diverse portfolio of special loan products. Think loan modifications, adjustable-rate mortgages (ARMs), SCRA adjustments, and assumptions. This includes loans originated by our Mortgage Lending Division and those acquired through various channels. Your work ensures strict adherence to company policies, alongside all relevant US state and federal regulations, no matter where you're located globally. The target pay for this position is $20.00/hr - $22.00/hr.

Key Responsibilities

You will meticulously update crucial data fields within our servicing system. This ensures compliance and reflects necessary changes across a wide spectrum of special loan types, maintaining data integrity.
Conduct thorough research to inform and execute accurate, timely system adjustments. These changes will often be in direct response to requests from our investors, valued customers, or internal colleagues across various departments.
Take charge of reviewing and maintaining adjustable rate mortgage (ARM) contracts, their associated indexes, such as Treasury or Libor, and intricate balloon plans. When necessary, you'll be responsible for creating new contracts within the system if they are not already available.
Your daily tasks will involve maintaining current index values and accurately populating ARM indices into the servicing system. This critical function directly ensures proper payment calculations, which are then reflected in payment change notifications sent to borrowers.
Proactively audit pending payment changes, verifying accuracy and compliance before implementation.

Requirements

Proven experience in loan servicing, specifically with special loan products like modifications, ARMs, and assumptions.
Strong understanding of mortgage lending regulations, including SCRA guidelines.
Exceptional attention to detail and a commitment to accuracy in all tasks.
Excellent research, analytical, and problem-solving abilities.
Proficiency with loan servicing systems and data management.
Ability to work independently and collaboratively in a fully remote environment.
Effective communication skills, both written and verbal.

What You'll Gain

The chance to join a dynamic, supportive remote team at a leading financial services company.
The flexibility of a fully remote role, allowing you to work from anywhere in the world.
A competitive hourly rate of $20.00 to $22.00, reflecting your expertise.
Opportunities for professional development and career growth within Carrington.
A culture that values precision, compliance, and customer satisfaction.