Ready to shape your career with a nationally recognized mortgage leader?

If you love helping people achieve their homeownership dreams while keeping administrative magic running smoothly behind the scenes, this might just be your next big career move. CrossCountry Mortgage is searching for a dynamic Loan Officer Assistant to join our fast-paced team. You will play a vital role in supercharging our loan production by keeping daily operations organized and clients smiling. Best of all? This is a fully remote opportunity open to candidates worldwide, giving you the ultimate flexibility to work from wherever you feel most inspired.

Position Overview

As a Loan Officer Assistant at CrossCountry Mortgage, LLC, you will act as the crucial right hand to our hardworking mortgage loan officers. Your main goal is to handle the heavy lifting of daily administrative tasks so your team can focus on closing deals and serving clients. You will manage workflows, communicate with borrowers, and ensure every loan file moves smoothly from application to approval.

Key Responsibilities

Partner closely with loan officers to manage daily pipeline activities and increase overall loan production.
Gather necessary financial documents, tax returns, and verification forms from borrowers.
Act as a primary point of contact for clients, real estate agents, and internal departments to answer questions and provide updates.
Review initial loan applications for accuracy and completeness before submission to processing.
Coordinate schedules, prepare marketing materials, and assist with general office administration tasks.

Requirements

Proven experience working in the mortgage, banking, or customer service sector.
Exceptional communication and interpersonal skills that put clients at ease.
Strong attention to detail with the ability to juggle multiple competing deadlines seamlessly.
Tech-savvy mindset with familiarity using modern CRM platforms and loan origination software.
A proactive attitude and a genuine passion for teamwork and problem solving.

What You'll Gain

A competitive compensation package designed to reward your hard work.
Comprehensive health benefits including medical, dental, and vision coverage.
A solid 401K plan to help you save for the future.
Company provided short term disability, an employee assistance program, and a wellness program to keep you thriving.
Unwavering support from all departments and total transparency from leadership in a culture that truly celebrates you.