Law Collector

Are you someone who excels at connecting with people, possesses a sharp eye for detail, and thrives on finding constructive solutions in financial matters? At ARMStrong Receivable Management, we stand as a leading and most trusted name in debt recovery and tailored financial solutions, serving businesses across diverse industries for decades. Our strength comes from our family of companies, including Brown & Joseph, Paragon, NEIS, and SubroIQ, each bringing specialized expertise. We believe in empowering our team to make a significant impact, no matter their location. Leviton Law Firm, a proud and growing part of the ARMStrong family, is actively seeking a skilled Law Collector to join our dynamic team. This is your chance to contribute to our mission of integrity and efficient resolution, all from the comfort of your home, anywhere in the world.

Overview

As a Law Collector with Leviton Law Firm, you will play a crucial role in our remote operations, reaching out to consumers regarding outstanding insurance premiums. Your primary responsibilities will involve skillfully negotiating payment arrangements, meticulously maintaining accurate account records, and steadfastly upholding both company standards and all relevant regulatory compliance. This is a fully remote, worldwide opportunity, inviting talented professionals to contribute to a globally recognized leader in financial services.

Key Responsibilities

Proactively engage with consumers via phone, email, and traditional mail to discuss past-due insurance accounts.
Strategically negotiate and finalize payment plans that align with company policies while considering individual circumstances.
Meticulously document all communications and account updates, ensuring complete accuracy and adherence to our record-keeping standards.
Champion adherence to all relevant federal and state collection laws, including the Fair Debt Collection Practices Act (FDCPA), maintaining ethical and legal standards in every interaction.
Consistently achieve and surpass performance targets, contributing to the team's overall success.
Maintain exceptionally high customer service standards, fostering positive relationships even in challenging conversations.

Requirements

Proven experience (more than 2 years) in collections, financial services, or a related field.
Strong understanding of collection laws and regulatory compliance, particularly the FDCPA.
Exceptional communication, negotiation, and active listening skills, with the ability to handle sensitive information professionally.
Proficiency with CRM software and standard office applications (e.g., Microsoft Office Suite).
High degree of integrity, professionalism, and ethical conduct.
Self-motivated and disciplined, with the ability to work independently in a fully remote environment.
Reliable internet connection and a dedicated home office setup suitable for professional calls.

What You'll Gain

The chance to be part of a globally recognized leader in debt recovery and financial solutions.
A supportive and dynamic remote work environment that values autonomy and impact.
Opportunities for continuous professional development and long-term career advancement within a growing organization.
The satisfaction of helping individuals navigate financial challenges while upholding ethical standards.
A competitive compensation package commensurate with your experience and contributions.
The flexibility to work from anywhere in the world, balancing your professional and personal life effectively.