Key Customers Solutions Architect

Key Customers Solutions Architect

About Nebius

Nebius leads the charge in cloud innovation, building a full-stack AI cloud platform. Our mission is clear: to equip developers and enterprises with the robust infrastructure they need, from initial data processing and model training all the way through to production deployment. We eliminate the immense cost and complexity often associated with building large, in-house AI/ML infrastructure. This company was truly built by engineers, for engineers. We embrace the toughest challenges across compute, storage, networking, and applied AI, orchestrating large-scale GPU resources and optimizing inference at every turn. Headquartered in Amsterdam and listed on Nasdaq (NBIS), our global footprint spans R&D hubs across Europe, the UK, North America, and Israel. Our diverse team of over 1,500 professionals includes hundreds of engineers with profound expertise in hardware, software, and AI R&D.

The Opportunity: Key Customers Solutions Architect

Are you ready to shape the future of artificial intelligence? Imagine stepping into a role where your technical insights directly empower the biggest names in AI to achieve their most ambitious goals. Nebius is pioneering a new era in cloud infrastructure, fueling the global AI economy. We are searching for an exceptional individual to become a trusted technical partner for our most strategic clients. This is a fully remote, worldwide opportunity to join Nebius as a Key Customers Solutions Architect. You will become an indispensable technical advisor to our most important and strategic GPU Cloud services customers. In this pivotal role, you will guide clients through the intricate process of designing, deploying, and seamlessly scaling their AI solutions. You will navigate the complexities of managing truly large-scale GPU workloads, involving hundreds to thousands of GPUs. Expect to work closely with our sales and product development teams, not only driving significant growth but also ensuring the highest levels of customer satisfaction and product evolution.

Key Responsibilities

  • Act as a primary technical contact and trusted advisor for Nebius's key and strategic customers, deeply understanding their unique AI objectives and technical challenges.
  • Design and architect robust, scalable AI solutions leveraging Nebius GPU Cloud services, ensuring optimal performance for large-scale GPU workloads (hundreds to thousands of GPUs).
  • Provide expert guidance on the deployment, management, and optimization of AI/ML models and infrastructure within the Nebius ecosystem.
  • Collaborate strategically with sales teams to identify new opportunities, present compelling technical solutions, and contribute to the growth of our client base.
  • Work hand-in-hand with product development teams, channeling customer feedback and insights to influence product roadmap enhancements and future features.
  • Develop and deliver technical presentations, workshops, and documentation to educate clients on Nebius capabilities and best practices.
  • Troubleshoot and resolve complex technical issues, acting as an escalation point to ensure seamless operations for critical customer deployments.
  • Stay continuously updated with the latest advancements in AI, machine learning, cloud computing, and GPU technologies.

Requirements

  • Proven experience as a Solutions Architect or in a similar customer-facing technical role, specifically with cloud infrastructure and AI/ML workloads.
  • Deep understanding of GPU computing, distributed systems, and the challenges of managing large-scale AI/ML training and inference environments.
  • Hands-on experience with major cloud platforms and familiarity with their AI/ML services (e.g., Kubernetes, Slurm, custom orchestrators for GPUs).
  • Strong grasp of machine learning frameworks (e.g., PyTorch, TensorFlow) and the end-to-end AI/ML lifecycle.
  • Exceptional communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
  • Demonstrated ability to build strong client relationships and act as a strategic technical partner.
  • Proactive problem-solver with a strong ability to work independently and as part of a distributed, global team.
  • A Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.

What You'll Gain

  • The chance to work at the forefront of the global AI economy with a rapidly growing, Nasdaq-listed company.
  • Direct influence on the success of leading AI enterprises, solving some of the most complex technical challenges in the industry.
  • A collaborative, engineer-focused environment where your expertise is valued and continually developed.
  • Opportunities for professional growth and skill development in cutting-edge cloud and AI technologies.
  • A truly global, remote work culture that values flexibility and impact.
  • The satisfaction of contributing to a platform "built by engineers, for engineers."

How to Apply

Click the apply button below to view the full job details and submit your application directly through the employer's official page.

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