Overview

Imagine a world where your expertise shapes the future of connected devices, from self-driving cars to advanced refrigeration systems. Here at Canonical, we're at the forefront of this innovation with Ubuntu, the powerhouse Linux driving everything from the cloud to the smallest connected gadget. We're looking for a brilliant IoT Field Engineer to join our dynamic, fully remote team, working with some of the most important companies in China and across the region. If you're passionate about diving deep into the Linux stack, guiding customers through complex hardware and software choices, and ensuring their critical infrastructure is secure and successful, then this is your chance to make a real impact.

Canonical is seeking an experienced IoT Field Engineer to join our expanding team, serving customers throughout China and the broader Asia region. This is a fully remote, worldwide opportunity, allowing you to contribute from anywhere. Our team plays a pivotal role in empowering customers to deliver cutting edge IoT products and services. Ubuntu, as the most widely adopted Linux for innovation, underpins these efforts from vast cloud infrastructures to individual connected devices. You will be a vital link, helping our diverse clientele, from innovators in autonomous vehicles to leaders in advanced refrigeration, navigate the complexities of silicon, board options, application development, and critical infrastructure security. Your insights will be crucial in helping them make strategic choices and ultimately achieve their business objectives on time.

Key Responsibilities

Your daily activities will involve a diverse set of tasks designed to support our customers effectively:

Consulting with customers on a wide range of IoT solutions, spanning silicon and board selection, operating system choices, and application development strategies.
Developing and prototyping solutions that showcase the power and flexibility of Ubuntu across the full Linux stack, from firmware to graphical user interfaces.
Demonstrating Canonical's capabilities and product offerings to high-profile clients, effectively communicating technical advantages and business value.
Presenting complex technical information and strategic recommendations to diverse audiences, including technical teams and executive stakeholders.
Guiding customers through the process of securing critical IoT infrastructure, ensuring robust and reliable deployments.
Collaborating closely with internal engineering and product teams to channel customer feedback and drive continuous improvement in our IoT offerings.
Traveling periodically to customer sites for deep dives, workshops, or critical project milestones, as business needs dictate.

Requirements

To thrive in this role, you will bring a combination of technical depth and customer focus:

Strong background as a software engineer with significant experience across the full Linux stack, encompassing firmware, bootloaders, kernel, drivers, userspace, and GUI components.
Proven ability to consult with enterprise customers, understand their technical challenges, and propose effective solutions.
Deep understanding of IoT ecosystems, including common hardware architectures, communication protocols, and security considerations.
Excellent communication and presentation skills, capable of explaining intricate technical concepts clearly to both technical and non technical audiences.
Fluency in Mandarin and English is highly advantageous for engaging with customers across China and the wider region.
Ability to work independently and manage multiple customer engagements simultaneously in a fast paced, dynamic environment.
A passion for innovation and a commitment to helping customers succeed with their most ambitious IoT projects.

What You'll Gain

Joining Canonical as an IoT Field Engineer offers more than just a job; it's a pathway to significant professional growth and impact:

The opportunity to work at the forefront of IoT innovation, shaping the future of connected devices globally.
Engage with some of the world's leading companies, contributing to projects that have real world impact.
Continuous learning and development in a dynamic, rapidly evolving technological landscape.
Be part of a diverse, talented, and supportive fully remote team with a collaborative culture.
Significant autonomy and responsibility in a role that directly influences customer success and Canonical's reputation.
Exposure to a wide variety of industries, from automotive to industrial automation, expanding your technical breadth.