Unlock Your Potential as a Hub Manager with Jaza Energy in Ekiti!

Are you a dynamic leader with an entrepreneurial spirit, passionate about making a tangible impact in off-grid communities? Jaza Energy, a pioneering last-mile energy company dedicated to building solar energy charging stations and renting batteries in underserved regions, is seeking a highly motivated and experienced Hub Manager for our operations in Ekiti. This is a unique opportunity to directly contribute to community empowerment, sustainable energy access, and the growth of a socially conscious enterprise.

About the Role: Driving Growth and Empowerment

As a Hub Manager, you are the crucial second layer of our front-line team, directly orchestrating the successful launch of new Hubs/Shops and steering existing ones towards profitability. You embody an entrepreneurial mindset, constantly seeking innovative strategies to ensure brilliant operational standards and foster sustainable growth. This role is not just about management; it's about leadership, mentorship, and making a difference.

Key Responsibilities: Leading from the Front

Customer Acquisition & Growth: Spearhead customer acquisition initiatives, including engaging in door-to-door sales alongside your Jaza Stars, to consistently achieve an average of 130 active customers.
Customer Retention & Revenue: Proactively manage customer retention by following up with churned customers. Drive revenue growth through effective membership renewal strategies and encourage customer adaptation from pay-per-swap to membership models, aiming for an average of 1M monthly recurring revenue and >$2.8 ARPU.
Hub Profitability: Take full ownership of Hub profitability, guiding Jaza Stars on best practices to balance revenue emittance effectively.
Operational Excellence: Ensure 100% compliance with metrics for lost and missing packs, maintaining robust inventory management, including adherence to scanning schedules, pack rotation, and prompt reporting of defective or tempered packs.
Team Leadership & Coaching: Demonstrate strong leadership by recruiting, training, and continuously coaching Jaza Stars. Focus on refining their sales pitches, overcoming customer objections, closing sales, customer registration, and providing exemplary customer service (proper education, tone, complaint resolution). Lead by example in upholding Jaza behaviors and SOPs.
Problem Solving & Reporting: Swiftly flag any operational dilemmas or challenges that could impede Hub growth or service reliability to the regional coordinator.
Strategic Participation: Actively participate in Hyper care meetings, presenting clear action plans for Hub growth, sharing progress feedback, and highlighting critical issues.

Who We're Looking For: Your Profile

We are searching for an individual who is not only qualified but also deeply aligned with our mission. If you possess the following, we encourage you to apply:

Education: A Bachelor's Degree or its equivalent in Sales, Administration, Marketing, or a related discipline.
Experience: A minimum of 5 years of experience in Sales, Customer Relations, Entrepreneurship, or similar fields.
Leadership: Proven strong leadership capabilities, with prior experience in leading, managing, or training a team.
Communication: Excellent communication and interpersonal skills, enabling effective collaboration with diverse individuals and communities.
Analytical Acumen: A data-driven approach, capable of making informed, analytical decisions.
Passion: A genuine excitement for our mission to expand access to energy and create employment opportunities, particularly for women.

Essential Skills for Success:

Sales & Sales Management
Customer Acquisition & Retention
Marketing
Stakeholder Management
Communication

Join Jaza Energy and be a part of a team that is powering progress and empowering lives. This is more than a job; it's an opportunity to build a sustainable future.