Unlock a Critical Role in Patient Care, Remotely!

Imagine being the linchpin that ensures every patient's voice is heard and their wishes respected, all from the comfort of your home. At UW Health, the #1 hospital in Wisconsin, we believe that compassionate care starts with accurate, accessible information. We're searching for a dedicated professional to join our team as a Health Information Access Specialist focusing on Advance Directives. This isn't just data entry; it's about safeguarding patient autonomy, maintaining privacy, and providing vital support to clinicians. If you have a meticulous eye for detail and a passion for upholding the highest standards in healthcare information, this remote opportunity offers you the chance to make a profound impact every single day.

Overview

Join UW Health as a Health Information Access Specialist - Advance Directives. This fully remote, full-time position places you at the heart of our health information management, where you will play a crucial role in ensuring the proper handling of patient advance medical directives and information sharing authorizations. Your work directly contributes to patient safety and compliance. While this is a remote role, candidates must reside in an approved remote work state for UW Health. A link to view the full list of approved states is available during the application process.

Key Responsibilities

Thoroughly review advance medical directives and various legal documents, carefully assessing each for compliance.
Approve or reject documents as appropriate, subsequently entering specific system "FYI" flags to notify clinicians of patient directives and trigger essential banner alerts across the electronic health record (EHR).
Accurately scan all applicable documents into the patient's electronic health record, maintaining comprehensive digital records.
Evaluate verbal and exchange of information authorizations for compliance, approving or rejecting them based on established guidelines.
Update critical system "FYI" flags to alert clinicians regarding patient directives about information sharing, actively preventing potential breaches of sensitive data.
Provide comprehensive telephone support to both internal staff and external callers, including healthcare providers and patients, addressing inquiries related to health information access and directives.

Requirements

Demonstrated strong attention to detail and a commitment to accuracy in handling sensitive legal and medical documents.
Solid understanding of healthcare compliance, privacy regulations (like HIPAA), and legal documents pertaining to patient care.
Excellent communication skills, both written and verbal, for effective interaction with diverse callers and team members.
Ability to work independently and manage a consistent workload in a remote work environment, maintaining productivity and focus.
Proficiency with electronic health record (EHR) systems and document management tools is essential.
Commitment to a regular schedule: 8:00 AM – 4:30 PM, Monday – Friday, with flexibility for minor adjustments based on operational needs.
Important: You must be located within an approved remote work state for UW Health to be eligible for this position.

What You'll Gain

The opportunity to contribute to a nationally recognized leader in healthcare, UW Health, consistently ranked as the #1 hospital in Wisconsin.
A pivotal role where your expertise directly impacts patient care, safety, and privacy from a remote setting.
Professional development within the dynamic field of health information management, working with complex compliance requirements.
The flexibility and convenience of a fully remote work schedule, supported by a collaborative team environment.
A sense of purpose in ensuring patient autonomy and accurate communication across the healthcare system.