Overview

Are you ready to take the reins of a high impact revenue engine at a global industry leader? At NielsenIQ, we are looking for a visionary Head of U.S. Manufacturer Renewals to guide our client retention strategy and shape the future of our commercial success. This is a fully remote, worldwide opportunity giving you the flexibility to work from your home office, though candidates based in the United States with a preference for Central or Eastern time zones will find seamless alignment with our cross-regional collaboration needs. You will step into a role that directly influences our bottom line, champions our manufacturing clients, and leads a brilliant team of renewal professionals toward unprecedented achievement.

Key Responsibilities

Define and execute the comprehensive U.S. renewals strategy, keeping everything perfectly aligned with our overarching global revenue goals.
Lead, mentor, and elevate a talented team of renewal specialists to reach their absolute highest potential.
Drive continuous improvement initiatives designed to skyrocket renewal rates, minimize customer churn, and expand total lifetime value.
Dive deep into market trends, customer behavior patterns, and renewal performance metrics to guide executive decision making.
Collaborate closely with cross-functional partners across the organization to deliver a unified and powerful client experience.

Requirements

Proven track record of leading high performing renewal or account management teams within a fast paced corporate environment.
Deep expertise in developing strategic retention frameworks that directly protect and grow enterprise revenue.
Exceptional analytical skills with the ability to translate complex datasets into actionable business strategies.
Outstanding communication and leadership capabilities that naturally inspire confidence in both team members and executive stakeholders.
Location flexibility as a remote professional, with a strong preference for individuals based in the United States and able to collaborate across Central and Eastern time zones.

What You'll Gain

The chance to make a massive, visible impact on a global scale while enjoying the freedom of a remote work environment.
Competitive compensation packages and comprehensive benefits that reward your hard work and dedication.
Continuous professional development opportunities and a supportive culture that champions internal growth.
Collaboration with some of the brightest minds in the data and consumer intelligence industry.