Global Automation and IT System Specialist

Ever wondered how technology can truly transform humanitarian aid on a global scale? At Relief International, we're on a mission to partner with communities impacted by conflict, climate change, and disaster. We save lives, build greater resilience, and promote long-term health and wellbeing. We believe innovation is key to achieving this vital work. We are searching for a dedicated Global Automation and IT System Specialist to join our vibrant IT team. This is a unique chance to leverage your technical expertise, making a tangible difference from anywhere in Kenya, Pakistan, or Jordan. If you are passionate about using technology for good and thrive in a dynamic, globally-minded environment, we encourage you to explore this exciting opportunity.

Overview

Relief International is an international non-profit organization. We are driven by a commitment to build a representative, inclusive, and authentic workplace. We proudly recruit talent from around the world. As our Global Automation and IT System Specialist, you will play a pivotal role in optimizing our global IT infrastructure and automating critical processes. This is a fully remote position, specifically open to candidates based in Kenya, Pakistan, or Jordan. You will contribute directly to enhancing our operational efficiency, allowing our teams to focus more effectively on their life-saving work in the field. We strongly encourage applications from candidates from minoritized backgrounds and those who bring lived experience of the contexts in which we work.

Key Responsibilities

Design, implement, and maintain automation scripts and tools across various IT systems.
Manage and optimize core IT infrastructure, ensuring high performance, reliability, and security.
Provide expert technical support and guidance to global teams, resolving complex system issues.
Develop, document, and enforce IT policies and procedures to ensure operational consistency and compliance.
Collaborate with diverse departments to identify opportunities for automation and system enhancements.
Ensure data integrity, security, and privacy across all Relief International's IT platforms.
Stay abreast of emerging technologies and best practices in IT automation and system management.

Requirements

Proven experience in IT system administration, automation, and infrastructure management.
Strong proficiency in scripting languages such as Python or PowerShell.
Familiarity with cloud platforms (e.g., Microsoft Azure, AWS) and virtualization technologies.
Exceptional problem-solving skills, with a keen eye for detail and process improvement.
Ability to work independently, manage multiple priorities, and thrive as part of a distributed global team.
Excellent communication skills, both written and verbal, for technical and non-technical audiences.
A deep commitment to Relief International's mission and values.
Must be legally based in Kenya, Pakistan, or Jordan.
This role is classified as requiring standard pre-employment checks.

What You'll Gain

A profound opportunity to make a real impact on humanitarian efforts worldwide.
Work within a diverse, inclusive, and authentic global team that values your contributions.
Significant opportunities for professional growth and continuous development.
A competitive salary and benefits package, applied fairly and transparently, tailored to your local market.
The flexibility and autonomy of a fully remote role, supporting a critical global mission.