Overview

Tailscale is on a mission to redefine internet connectivity, making it simple and secure for individuals and organizations alike to connect their devices and teams, no matter their location. We're crafting an internet that feels easy, sensible, and inherently safe. From hobbyists securing their home labs to multinational corporations protecting vast networks, our software is trusted daily.

Founded in 2019 and operating as a fully distributed, worldwide team, Tailscale is backed by leading investors including Accel, CRV, and Insight. We are now searching for an exceptional, highly technical, and driven individual to join us as our Founding Solutions Engineer, based in Singapore. This pivotal role will see you partnering closely with our Sales team to significantly expand and accelerate our business across the dynamic APAC region. Reporting directly to the VP of Customer Engineering, you will be the inaugural Solutions Engineer for this important market.

You will jointly manage a regional book of business alongside Account Executives, navigating intricate multi-stakeholder engagements. A core part of your day will involve deeply understanding organizational pain points and then designing and implementing robust, secure solution architectures. Beyond direct customer interaction, you will play a critical role in establishing and growing our technical foundations throughout the region.

Key Responsibilities

Collaborate actively with Account Executives to co-own a regional book of business, focusing on complex, multi-stakeholder enterprise deals.
Engage deeply with prospective customers to identify their core challenges, technical requirements, and strategic objectives.
Design, present, and implement sophisticated solution architectures leveraging Tailscale's platform to address specific customer use cases and pain points.
Conduct compelling technical demonstrations, proof-of-concepts, and workshops that clearly articulate the value and capabilities of Tailscale.
Act as a trusted technical advisor throughout the sales cycle, building strong relationships with technical and business decision makers.
Gather critical product feedback from the field and serve as a vital conduit between customers and our Product and Engineering teams, influencing future roadmap development.
Contribute to the creation of technical content, best practices, and sales enablement materials tailored for the APAC market.
Be a foundational member of the APAC team, helping to define processes, strategies, and eventually mentor new technical hires as we scale.
Stay abreast of industry trends, competitive landscapes, and emerging technologies in networking and security.

Requirements

Demonstrated experience in a Solutions Engineer, Sales Engineer, or similar pre-sales technical role, ideally within a fast-growing software company.
Strong technical foundation in networking (TCP/IP, routing, firewalls, VPNs), security principles, and cloud architectures (AWS, GCP, Azure).
Proven ability to understand complex customer environments and translate technical features into tangible business value.
Exceptional communication and presentation skills, capable of engaging audiences from technical experts to C-level executives.
Experience working with customers in the APAC region, understanding diverse market dynamics and cultural nuances.
A proactive, self-starter mentality with the ability to operate independently and prioritize effectively in a dynamic, remote environment.
Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
Familiarity with modern software development practices and experience with Go, Rust, or similar languages is a significant advantage.
Willingness to travel periodically within the APAC region as required.

What You'll Gain

Foundational Impact: Be the first Solutions Engineer in APAC, directly shaping our technical strategy and market presence in a critical growth region.
Innovative Technology: Work with a product that is genuinely changing how the internet operates, solving real-world security and connectivity challenges.
Growth and Development: Expand your expertise in a rapidly evolving tech landscape, with opportunities for significant professional growth within a supportive environment.
Collaborative Culture: Join a team that values curiosity, transparency, and a human-first approach, collaborating with brilliant minds across the globe.
Competitive Package: Enjoy a comprehensive compensation and benefits package reflective of your expertise and the importance of this role.