Forward Deployed Engineer

Are you an engineer who thrives at the crossroads of innovative technology and tangible customer impact? Imagine diving deep into complex business challenges, not just writing code, but directly shaping solutions that power the future of global supply chains. At GenLogs Corporation, we are looking for a special kind of problem-solver, someone who can bridge the gap between brilliant engineering, product vision, and critical customer outcomes. This isn't just a coding role; it's an opportunity to be embedded with our most strategic clients, understand their world firsthand, and build production-grade software that makes a real difference in securing and strengthening the movement of goods across America and beyond. If you're passionate about making a visible, measurable impact with your technical prowess, this fully remote, worldwide opportunity is for you.

Overview

GenLogs Corporation stands at the forefront of Truck Intelligence™, innovating across hardware, software, and data to build unbreakable supply chains. Our mission is clear: make our world safer and stronger. We achieve this through a nationwide network of advanced sensors, empowering our customers to efficiently source carriers, decisively eliminate fraud and theft, and gain real-time visibility on every truck traversing America. By masterfully operating at the intersection of edge sensing, sophisticated computer vision, AI-driven analytics, and large-scale field deployment, GenLogs is fundamentally transforming how vital transportation data is captured, secured, and commercialized.

As a Forward Deployed Engineer (FDE), you will be a pivotal link, connecting our engineering capabilities, product roadmap, and successful customer outcomes. You'll partner directly with our largest and most strategic customers, delving into their specific business problems, meticulously designing robust solutions, and deploying production-grade software that generates substantial real-world impact. This fully remote role supports our worldwide operations, allowing you to contribute from anywhere.

Key Responsibilities

Engage directly with GenLogs' most strategic customers to thoroughly understand their unique business problems and operational pain points.
Design, develop, and deploy production-grade software solutions tailored to customer needs, ensuring scalability and reliability.
Serve as a critical bridge between customer requirements and our internal engineering and product teams.
Uncover user pain points firsthand by being deeply embedded with our customer operations.
Rapidly prototype innovative ideas and iterate on solutions based on direct customer feedback.
Guide customers through the adoption process of new technologies and facilitate effective change management strategies.
Measure success not only by the quality and elegance of your code, but also by tangible customer success metrics and business impact.

Requirements

Strong foundation in software engineering principles and practices, with a proven track record of deploying robust, scalable solutions.
Demonstrated ability to deeply understand complex business problems and translate them into technical specifications and impactful software.
Experience in a customer-facing technical role, ideally involving direct engagement with strategic clients.
Proficiency in rapid prototyping and an agile approach to development and iteration.
A strong commitment to customer success and the ability to drive adoption and manage change.
Excellent communication skills, both technical and non-technical, capable of conveying complex ideas clearly to diverse audiences.
Comfort working independently in a dynamic, fast-paced environment with a global, remote team.

What You'll Gain

The opportunity to make a profound, measurable impact on a critical industry: global supply chain resilience.
Direct exposure to cutting-edge technologies, including edge sensing, computer vision, AI-driven analytics, and large-scale data platforms.
A unique position at the intersection of engineering, product, and customer success, providing unparalleled professional growth.
The chance to work directly with strategic customers, seeing the immediate and long-term results of your contributions.
Significant influence on product direction and engineering strategy through direct customer feedback and insights.
Experience collaborating within a dynamic, supportive, and fully remote worldwide team environment.
A competitive compensation package and opportunities for continuous learning and career advancement.