Overview
Are you someone who loves chatting with people and making their day better? Do you happen to speak both English and French fluently? If yes, we have an exciting spot for you. SupportYourApp is looking for a dedicated Customer Support Consultant to join our growing hospitality project. You get to work from your living room while collaborating with amazing teammates worldwide. We are all about putting people first, so you will find a welcoming culture that helps you grow both personally and professionally.
Key Responsibilities
- Handle daily guest communications through phone calls, live chats, and emails with total confidence.
- Ensure every guest enjoys a smooth and memorable experience from start to finish.
- Drive operational success for our guest services while keeping satisfaction scores high.
- Deliver timely, professional, and consistent responses across multiple platforms.
- Monitor active channels closely and respond promptly during peak hours.
Requirements
- Fluent in both English and French, with strong written and verbal communication skills.
- Previous experience in customer support or the hospitality sector is a big plus.
- A quiet workspace with a reliable internet connection for remote work.
- A positive mindset and genuine passion for helping others.
What You'll Gain
- The freedom to work remotely from anywhere in the world.
- A vibrant, multicultural team environment where your voice matters.
- Real chances to master new skills and advance your career.
- Comprehensive training and ongoing support from day one.
How to Apply
Click the apply button below to view the full job details and submit your application directly through the employer's official page.
