Field Service Technician - London

Ever wondered what it's like to be at the heart of technology that touches millions daily? Diebold Nixdorf is transforming how people bank and shop globally, and we're inviting you to be a crucial part of our innovative journey. If you're fascinated by IT, gaming, or general technology, and you're eager to kickstart a rewarding technical career, this is your moment. No prior industry experience? No problem! We're ready to provide comprehensive training and a supportive mentor, helping you build real-world skills and confidence from day one.

Overview

Join Diebold Nixdorf, a global leader in connected commerce, as a Field Service Technician. This fully remote position places you right in the bustling London area, allowing you to manage your work from home while supporting our vital infrastructure across the city. You'll play a key part in ensuring our systems run smoothly, impacting millions of customers worldwide who rely on our solutions for banking and shopping. This is an incredible opportunity to learn, grow, and contribute to a company at the forefront of digital transformation.

Key Responsibilities

Receive full, in-depth training to become proficient in our cutting-edge technology and service protocols.
Travel within the London area to diagnose, troubleshoot, and resolve technical issues on-site for various Diebold Nixdorf systems.
Perform routine maintenance, installations, and upgrades to ensure the optimal performance and reliability of our equipment.
Collaborate closely with a dedicated mentor engineer and the wider technical team, continuously expanding your expertise.
Document all service activities accurately and efficiently, maintaining high standards of record-keeping.
Deliver exceptional customer service, embodying Diebold Nixdorf's commitment to excellence and client satisfaction.

Requirements

A genuine passion for technology, information technology, or gaming is essential.
Demonstrable problem-solving skills and a strong eagerness to learn new technical concepts.
Must be based in the London area and possess a valid driving license for travel to customer sites.
Strong communication and interpersonal skills, capable of interacting professionally with customers and colleagues.
The ability to work independently and manage your own schedule effectively after initial training.
A commitment to continuous personal and professional development within the tech field.

What You'll Gain

Comprehensive Training: Benefit from a complete, paid training program that will equip you with invaluable industry-specific technical skills.
Dedicated Mentorship: Receive ongoing support and expert insights from an experienced mentor engineer, guiding your career path.
Hands-On Experience: Build significant practical experience with cutting-edge hardware and software in a dynamic field.
Career Foundation: Establish a strong foundation for a successful and rewarding career in technology with a globally recognized leader.
Work-Life Balance: Enjoy the autonomy and flexibility of a fully remote role within the London area, helping you balance work and personal life effectively.