Field Service Engineer at Trojan Technologies

Imagine a role where every day brings a new opportunity to safeguard the planet's most precious resource: water. At Trojan Technologies, we are deeply committed to driving sustainability and protecting water for communities worldwide. If you are someone who thrives on solving complex challenges, enjoys a dynamic, field-based environment, and is eager to make a tangible difference, then this Field Service Engineer position might just be your next great adventure. We are searching for passionate individuals to join our global team, becoming the essential link between our innovative water treatment solutions and the customers who rely on them.

Overview

Trojan Technologies is a global leader in water treatment solutions, dedicated to providing a safer, cleaner world. Our Field Service Engineers are crucial to this mission, serving as the trusted point of contact for our customers from installation through the entire product lifecycle. This is a fully remote, field-based opportunity, meaning you will travel to customer sites across Europe and potentially beyond, bringing your expertise directly to where it is needed most. You will become an integral part of our Field Service Team Europe, collaborating with a diverse group of professionals who are all focused on excellence and environmental stewardship.

Key Responsibilities

As a Field Service Engineer, your days will be varied and impactful. You will manage a range of critical tasks, ensuring our water treatment systems perform optimally. Your core responsibilities include:

Performing system installations: Expertly setting up new Trojan Technologies equipment at customer locations.
Conducting comprehensive preventive maintenance: Ensuring the longevity and efficiency of our installed solutions through regular servicing.
Diagnosing and resolving electrical and mechanical issues: Utilizing your strong troubleshooting skills to identify and fix problems promptly, minimizing downtime for our clients.
Providing exceptional customer support: Acting as the primary technical liaison, offering guidance, training, and building strong relationships.
Documenting service activities: Maintaining accurate records of all installations, repairs, and maintenance performed.
Collaborating with internal teams: Working closely with engineering, sales, and support teams to address complex issues and enhance product performance.
Adhering to safety protocols: Ensuring all work is carried out safely and efficiently, following company and site-specific regulations.

Requirements

We are looking for individuals who are not just technically proficient but also possess a genuine drive to contribute to a healthier planet. Ideal candidates will demonstrate:

Proven troubleshooting expertise: A strong ability to diagnose and resolve complex technical, electrical, and mechanical issues independently.
Technical acumen: Relevant experience or education in electrical, mechanical, or a related engineering discipline.
Excellent communication skills: The ability to clearly explain technical information to customers and colleagues alike.
Customer-centric approach: A commitment to providing outstanding service and building lasting relationships.
Adaptability and independence: The capacity to work autonomously in diverse field environments and manage your schedule effectively.
Willingness to travel extensively: This role requires significant travel to customer sites across Europe and potentially other regions, supporting our worldwide operations.
A passion for water quality and environmental sustainability: A desire to work for a company that makes a real difference.

What You'll Gain

Joining Trojan Technologies means more than just a job; it is an opportunity to grow personally and professionally within a supportive, global organization. We are proud to offer:

A comprehensive 12-week onboarding plan: Designed to set you up for success, along with continuous additional training options.
A welcoming, diverse team: You will become part of a collaborative group eager to work with you and share their expertise.
Dedicated career coaching and development opportunities: We invest in your future, providing pathways for advancement.
A company car: Provided for all your field service needs.
Global career opportunities: Explore various pathways within the broader Veralto family of companies.
A flexible, family-friendly work environment: We understand the importance of work-life balance and care about our people.
The chance to protect the world's most valuable resource: Contribute directly to water sustainability and public health.